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How-to - Enable CI Sync Agent Installer debug logging

Aim

The CI Sync agent installer is built on the Advanced Installer library which supports a number of command line parameters, some of which enable log output for the installation process.

This can be helpful in diagnosing installation errors.

This KB applies to:

Applies to Versions

All

Applies to Source Connectors

All

Applies to Destination Connectors

All

Process

Enable installation logging

To enable logging, run the installer from the command line:

  1. Start a new Windows console session running as Administrator

  2. Set the current directory to the folder containing the installation exe

  3. Run the installer with /l*v parameters: agent.cisync.installer.exe /l*v install.log

  4. The log file “install.log” will be written to by the installer

More information

The complete list of available command line parameters is defined on this page:
Msiexec.exe Command Line (advancedinstaller.com)

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