Rule 13 – Synchronization or Suppression of Asset Tag in ServiceNow

Rule Synopsis

These are the rule/s that control whether (or not) CI Sync synchronizes Asset Tags.

Rule Details and Default

  • By default, CI Sync sets the Asset Tag attribute on CI Insert operations and CI Update operations, i.e. Never Suppress.

Override Options

Context

Customers may consider overriding this rule. 

Options

  1. Customers may consider overriding this rule so that CI Sync Suppresses Updates Only or Always Suppresses. 

Overriding via Connection Settings

Customers can perform the override using a “Connection Setting” via the CI Sync User Interface (i.e. customers can perform the overrides themselves). Additional information for this is available via the following documentation:

  1. For a general overview of CI Sync Connection Settings please read Understanding the use of CI Sync Connection Settings.

  2. For the specific CI Sync Connection Setting/s related to the rule described on this page please read Suppress Asset Tag Synchronization in ServiceNow

For documentation on all CI Sync Connection Settings please visit the page tree Connection Setting Guides.

Additional Information

N/A