Rule Synopsis
These are the rule/s that determine the target CMDB CI Tables/Classes used by CI Sync for each Lansweeper Asset Type.
The target CI Table/CI Class is used by CI Sync for two purposes:
-
To search for an existing CIs during a CI Update Operation.
-
To write new CIs during a CI Insert Operation.
Rule Details and Default
The default rule/s are described by the mapping table shown below.
|
Lansweeper Asset Type |
CI Sync Target CI Classes |
|---|---|
|
Apple Mac |
Default Target: cmdb_ci_computer |
|
Windows PC |
Default Target: cmdb_ci_computer |
|
Chromebook#1 |
Default Target: cmdb_ci_comm Cross Class Search: cmdb_ci_handheld_computing |
|
Android#1 |
Default Target: cmdb_ci_comm Cross Class Search: cmdb_ci_handheld_computing |
|
iPhone#1 |
Default Target: cmdb_ci_comm Cross Class Search: cmdb_ci_handheld_computing |
|
iPad#1 |
Default Target: cmdb_ci_comm Cross Class Search: cmdb_ci_handheld_computing |
|
Other Mobile#1 |
Default Target: cmdb_ci_comm Cross Class Search: cmdb_ci_handheld_computing |
|
Tablet |
Default Target: cmdb_ci_comm Cross Class Search: cmdb_ci_handheld_computing |
|
Printer |
Default Target: cmdb_ci_printer |
|
Scanner |
Default Target: cmdb_ci_scanner |
|
Display (Monitor) |
Default Target: cmdb_ci_display_hardware |
|
IP Camera |
Default Target: cmdb_ci_ip_camera |
|
VOIP Phone |
Default Target: cmdb_ci_ip_phone |
|
Linux Server |
Default Target: cmdb_ci_linux_server |
|
Unix Server |
Default Target: cmdb_ci_unix_server |
|
Windows Server |
Default Target: cmdb_ci_win_server |
|
SAN |
Default Target: cmdb_ci_san |
|
NAS |
Default Target: cmdb_ci_storage_server |
|
UPS |
Default Target: cmdb_ci_ups |
|
IP Firewall |
Default Target: cmdb_ci_ip_firewall |
|
IP Router |
Default Target: cmdb_ci_ip_router |
|
IP Switch |
Default Target: cmdb_ci_ip_switch |
|
Wireless Access Points |
Default Target: cmdb_ci_wap_network |
|
Wireless LAN Controller |
Default Target: cmdb_ci_network_controller |
|
Load balancer |
Default Target: cmdb_ci_lb_network |
|
Hyper-V Server |
Default Target: cmdb_ci_hyper_v_server |
|
VMWare vCenter |
Default Target: cmdb_ci_vcenter |
|
VMWare ESXI Server |
Default Target: cmdb_ci_esx_server |
|
Windows Cluster |
Default Target: cmdb_ci_win_cluster |
|
MS SQL Instance on Windows PC |
Default Target: cmdb_ci_db_mssql_instance |
|
MS SQL Instance on Windows Server |
Default Target: cmdb_ci_db_mssql_instance |
|
Lansweeper Asset Groups |
Default Target: cmdb_group |
|
Lansweeper Asset Group Links |
Default Target: cmdb_group_contains_ci |
#1 - See below for option to override the defaults for Mobile Device asset types.
Override Options
Context
Customers may want to change the default behaviour as follows:
-
For mobile asset types (Chromebook, Android, iPhone, iPad, Other Mobile and Tablet), customers may want to change the mappings of to target cmdb_ci_handheld_computing instead of cmdb_ci_comm.
-
For all other asset types, customers may want to change the mappings to target different CMDB CI Tables/Classes then those shown in the table above. This can often be required when existing CIs are already present in the CMDB (in Classes different to those shown below) and CI Sync is expected to correlate to the existing CIs.
Options
-
For mobile asset types (Chromebook, Android, iPhone, iPad, Other Mobile and Tablet), customers can use a CI Sync connection setting to change the target tables between cmdb_ci_comm and cmdb_ci_handheld_computing.
-
For all other asset types, customers must request Syncfish to change the target tables.
Overriding via Connection Settings
For mobile asset types, customers can perform the mobile asset target table override using a “Connection Setting” via the CI Sync User Interface (i.e. customers can perform the overrides themselves). Additional information for this is available via the following documentation:
-
For a general overview of CI Sync Connection Settings please read Understanding the use of CI Sync Connection Settings.
-
For the specific CI Sync Connection Setting/s related to the rule described on this page please read Target Mobile Table Class for Lansweeper On-Prem.
For documentation on all CI Sync Connection Settings please visit the page tree Connection Setting Guides.
Additional Information
N/A
Related Rules
N/A
Support Model for Rule Overrides
Question: Can overrides be performed by customers without a Syncfish Extended Implementation and Support Plan?
Answer:
-
For the Corporate and BYOD device override, Yes (via self-service in the CI Sync UI).
-
For all other asset target mapping changes, No (a plan is needed - see below).
Question: Which Syncfish Extended Implementation and Support Plan is required to obtain overrides of this rule
Answer: Either a Silver Plan or Gold Plan