Breadcrumbs

Troubleshoot - No scheduled jobs / the schedule date has been reached

Error experienced

“No scheduled jobs / the scheduled date has been reached.”

This KB applies to:

Applies to Versions

All

Applies to Source Connectors

All

Applies to Destination Connectors

All

Error verification

The schedule has a status of “FINISHED”

Cause

Previously schedules required an end date and would update with a status of “FINISHED” once that date had been reached.

Fix

Remove the end date of those schedules and reactivate them:

  1. From the CI Sync Jobs page, select the Schedules tab and click the Schedule ID of the finished schedule.

    image-20250403-075050.png


  2. Click Update schedule in the top right of the Schedule.

    image-20250403-075216.png


  1. Click Prev at the bottom of the schedule.

    image-20250403-075306.png


  2. Click Remove end date

    image-20250403-075415.png


  3. Click Next to get back to the 5. Confirmation tab. Click Update schedule.

    image-20250403-075616.png

Fix verification

On the Job page on the Schedules tab, the modified schedule will now have a status of Active.

image-20250403-075821.png

Navigating to the individual schedule page there is not an end date value under “Schedule information” on the left-hand side

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Control Information

Created

Reviewed

Data Classification

PUBLIC
Classified in accordance with the Syncfish Data Classification Framework