Rule Synopsis
These are the rule/s that determine the target CMDB CI Tables/Classes used by CI Sync for each Jamf Asset Type.
The target CI Table/CI Class is used by CI Sync for two purposes:
-
To search for an existing CIs during a CI Update Operation.
-
To write new CIs during a CI Insert Operation.
Rule Details and Default
The default rule/s are described by the mapping table shown below.
|
Jamf Asset Type |
CI Sync Target CI Classes |
|---|---|
|
Apple Mac |
cmdb_ci_computer |
|
Mobile Device |
cmdb_ci_handheld_computing |
Override Options
Context
Customers may consider changing these mappings to target different CMDB CI Tables/Classes shown above. This can often be required when existing CIs are already present in the CMDB (in Classes different to those shown below) and CI Sync is expected to correlate to the existing CIs.
Options
-
The target CI Class can be amended per Asset Type.
-
The target Related List/Child Record table can be amended per Asset Type.
Overriding via Connection Settings
Not Available - Requires a Custom Data Sync Rule (and therefore a Syncfish Support Plan to modify the default behaviour)
Additional Information
N/A
Related Rules
-
See ServiceNow (dest) Rule: Rule 1 – Enable CI Sync’s Cross-Class Matching Feature