Rule Synopsis
These are the rule/s that control how CI Sync deduce the Location value of a given SentinelOne Asset by leveraging SentinelOne’s “touchless location” feature (that dynamically assigns locations based on network characteristics such as IP address ranges or DNS servers).
Rule Details and Default
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CI Sync does not set the Location attribute on each SentinelOne Asset (i.e. does not create a foreign key (i.e. sys_id) reference between the Location attribute on each SentinelOne CI and an associated Location record in the ServiceNow cmn_location table).
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CI Sync does not extend the cmn_location table (which is described in Rule 11 - Automatic Creation of new Location Master Data Records in ServiceNow for SentinelOne).
Override Options
Context
Customers may consider overriding the default rules so that CI Sync does set a Location against the target CI record.
CI Sync reads Asset Location from the Site level of each Asset which also includes the single Default Site if multiple Sites have not been defined in SentinelOne.
This is opposed to reading Locations from the Account level from SentinelOne.
Options
This Data Sync Rule can be overridden so that CI Sync does persist an automatically determined Location against each CMDB CI record. The persisted value with be a sys_id reference between the CI record and the corresponding record in the cmn_location table.
See also Rule 11 - Automatic Creation of new Location Master Data Records in ServiceNow for SentinelOne for information about CI Sync creating additional master data location records in the cmn_location table in ServiceNow.
Overriding via Connection Settings
Use the CI Sync Connection Setting/s to instruct CI Sync to set the Location attribute on each SentinelOne Asset as a foreign key (i.e. sys_id) reference between the CI and the associated Location record in the ServiceNow cmn_location table
Customers can perform these location overrides using a “Connection Setting” via the CI Sync User Interface (i.e. customers can perform the overrides themselves). Additional information for this is available via the following documentation:
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For a general overview of CI Sync Connection Settings please read Understanding the use of CI Sync Connection Settings.
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For the specific CI Sync Connection Setting/s related to the rule described on this page please read Location Data Handling for SentinelOne.
For documentation on all CI Sync Connection Settings please visit the page tree Connection Setting Guides.
Additional Information
N/A