Rule Synopsis
These are the rule/s that determine the ServiceNow Category and Sub-Category values for each SentinelOne Asset Type.
Rule Details and Default
The rule/s are described by the mapping table shown below.
|
Asset Type |
Category Value |
Sub-Category Value |
|---|---|---|
|
Windows PCs |
Hardware |
Computer |
|
Windows Servers |
Hardware |
Computer |
|
Linux Servers |
Hardware |
Computer |
|
Kiosks |
Hardware |
Computer |
Override Options
Context
Customers may consider changing these mappings to meet the requirements of a customer specific instance of ServiceNow (e.g. to ensure the Category and Sub-Category values operate correctly for your business processes/workflows).
Options
-
The Category and Sub-Category values can be changed for each SentinelOne Record Set.
Overriding via Connection Settings
Not Available - Requires a Custom Data Sync Rule (and therefore a Syncfish Support Plan to modify the default behaviour)
Additional Information
N/A
Related Rules
N/A