Rule Synopsis
These are the rule/s that control how CI Sync determines if an asset/resource is virtual or physical and sets the related attribute on the CMDB CI record.
Rule Details and Default
-
CI Sync tests incoming assets/resources using the attributes in the following table.
|
Test |
Asset/Resource |
Result |
|---|---|---|
|
1 |
ESX Server |
Is Physical |
Override Options
Context
Customers may consider overriding the default rule based on their specific requirements
Options
-
This Data Sync Rule is implemented via a RegEx expression. It can be amended to change the determination of Physical vs Virtual.
Overriding via Connection Settings
N/A
Additional Information
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All virtualised resources (i.e. all resources except for ESX Servers) are stored in CMDB CI classes that are specific to virtualised objects. This means they are virtual by the fact the CIs are in a virtualised CI Class. As such, there is no specific attribute stating “Is Virtual” on those CI records.
Related Rules
N/A
Support Model for Rule Overrides
Question: Can overrides be performed by customers without a Syncfish Extended Implementation and Support Plan?
Answer: Yes (via self-service in the CI Sync UI)
Question: Which Syncfish Extended Implementation and Support Plan is required to obtain overrides of this rule
Answer: Either a Bronze Plan, Silver Plan or Gold Plan (for customers wanting Syncfish assistance to perform overrides of this rule)