Rule Synopsis
These are the rule/s that control how CI Sync determines if an asset/resource is virtual or physical and sets the related attribute on the CMDB CI record.
Rule Details and Default
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CI Sync tests incoming assets/resources using the attributes in the following table.
|
Test |
Asset/Resource |
Result |
|---|---|---|
|
1 |
ESX Server |
Is Physical |
Please read the Additional Information section further below for important information about ServiceNow business rule/s that may impact the value of the Is_Virtual attribute beyond solely what CI Sync is doing.
Override Options
Context
Customers may consider overriding the default rule based on their specific requirements
Options
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This Data Sync Rule is implemented via a RegEx expression. It can be amended to change the determination of Physical vs Virtual.
Overriding via Connection Settings
Coming Soon - Contact Syncfish for more information
Additional Information
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All virtualised resources (i.e. all resources except for ESX Servers) are stored in CMDB CI classes that are specific to virtualised objects. This means they are virtual by the fact the CIs are in a virtualised CI Class. As such, there is no specific attribute stating “Is Virtual” on those CI records.
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Syncfish strongly recommend customers read the following FAQ (published by Syncfish) in relation to the Is_Virtual attribute and other closely related topics.
FAQ - Brief Overview of Is_Virtual (and virtual vs physical CIs) in ServiceNow
Related Rules
N/A