These steps are for new Syncfish customers, setting up their CI Sync Instance for the first time and will be adopting the CI Sync SaaS Agent.
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Step |
SME Audience |
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Step 1 - Pre-Read Materials |
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Project Manager
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Steps 2 thru 4 - Enroll CI Sync (in Entra ID) and prepare ServiceNow |
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Azure Admin |
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ServiceNow Admin |
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CI Sync Admin |
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Step 5 - Create Credentials in Source Systems and Add the Source System to CI Sync |
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Source System Admins
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Finally - Run CI Sync jobs from Source Systems to the ServiceNow CMDB |
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Project Manager
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