Rule Synopsis
These are the rule/s that determine how ExtremeCloud IQ On-Prem Attributes/Fields are mapped to CMDB CI Attributes/Fields for each type of ExtremeCloud IQ On-Prem Asset.
Rule Details and Defaults
Please read the table below (which show the default mappings).
Override Options
Context
Customers may consider changing the attribute/field level mappings (e.g. to add or remove attributes/fields).
Note: The attributes/fields available in ServiceNow are specific to target CI Table/Class (based on the CI Class inheritance model baked into the ServiceNow CMDB. Customers wishing to amend the attribute/field level mappings may have broader implications on the target CI Table/Class used for a given ExtremeCloud IQ On-Prem Asset type. For this reason, customers should engage Syncfish to discuss the implications of changing the default attribute/field level mappings.
Options
-
The field mappings (and transformation of data for persistence into the destination fields) can be amended for each ExtremeCloud IQ On-Prem Asset Type.
Overriding via Connection Settings
N/A
Additional Information
N/A
Related Rules
N/A
Support Model for Rule Overrides
Question: Can overrides be performed by customers without a Syncfish Extended Implementation and Support Plan?
Answer: No (a plan is needed - see below)
Question: Which Syncfish Extended Implementation and Support Plan is required to obtain overrides of this rule
Answer: Either a Silver Plan or Gold Plan