Rule Synopsis
These are the rule/s that control the value used for Vendor attribute on each CMDB CI record for Azure resources.
Rule Details
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By default, CI Sync sets the Vendor attribute on CIs to be “Microsoft” (which is a foreign key reference to related Vendor record in the core_company table).
Override Options
Context
Customers may consider overriding the default rule to set a different vendor name (in core_company) to meet their specific ServiceNow requirements.
Options
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The rule can be amended to use another vendor name (in core_company).
Overriding via Connection Settings
Customers can perform the override using a “Connection Setting” via the CI Sync User Interface (i.e. customers can perform the overrides themselves). Additional information for this is available via the following documentation:
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For a general overview of CI Sync Connection Settings please read Understanding the use of CI Sync Connection Settings.
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For the specific CI Sync Connection Setting/s related to the rule described on this page please read each of the following:
For documentation on all CI Sync Connection Settings please visit the page tree Connection Setting Guides.
Additional Information
N/A
Related Rules
Support Model for Rule Overrides
Question: Can overrides be performed by customers without a Syncfish Extended Implementation and Support Plan?
Answer: Yes (via self-service in the CI Sync UI)
Question: Which Syncfish Extended Implementation and Support Plan is required to obtain overrides of this rule
Answer: Either a Bronze Plan, Silver Plan or Gold Plan (for customers wanting Syncfish assistance to perform overrides of this rule)