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Certificate synchronization for Windows Devices in Lansweeper Cloud

Connector Applicability

Applies to Source Connectors

Lansweeper Cloud

Applies to Destination Connectors

All

Assumptions

These instructions assume you have already setup a source connection in CI Sync for Lansweeper Cloud using the CI Sync instructions here: Add Lansweeper Cloud to SaaS Agent.

Pre-Read

Syncfish recommend customers read the following documentation before changing the Connection Setting/s described below.

  1. Understanding the use of CI Sync Connection Settings

  2. Rule 23 - Certificate synchronization from Lansweeper Cloud for Windows Devices

  3. Important Pre-Requisite

    1. If Digital Certificate synchronization is being added some time after the initial setup of CI Sync for use with Lansweeper Cloud, please check the Lansweeper Cloud Setup Instructions to ensure any pre-requisites setup activities have been performed within your ServiceNow.

    2. Syncfish recommend re-reading the CI Sync SaaS Agent setup instructions for for Lansweeper Cloud.

    3. Please read this section of the setup instructions: Add Lansweeper Cloud to SaaS Agent | Task 4: Assess if additional updates are required in ServiceNow

Locating and Amending the Connection Setting in the CI Sync UI

  1. Navigate to the Settings page

  2. Under the Source Connections heading (list), locate your Lansweeper Cloud connection.

  3. Click the Update link on the right-hand side of the Lansweeper Cloud connection.

  4. Scroll down and locate the Section Heading and view the Individual Settings.

Certificates 3.jpg

The screen shot is provided only as sample to assist when reading this page. The state of your own CI Sync UI will depend on whether you are starting from the CI Sync default position or if you have already amended one/more of the settings.

  1. Tick the Override default box/boxes and then use the sliders related to the individual settings. The following table elaborates any further information about these particular settings.

Setting

Type

Additional Notes

Enable Certificate Synchronization

Slider

When enabled, the Issuer RegEx Filter field will be exposed (see below).

Additionally, CI Sync shows Certificates in Step 2 (Selections) when creating a synchronization job (see the screen shot below for the UI behavior).

Certificates 5.jpg


Issuer RegEx Filter

RegEx

If the prior setting is enabled, this regular expression (RegEx) will be applied to the Issuer field so that only certificates that match the regex expression are synchronized to ServiceNow.

Example RegEx

cert regex.png

Importantly

Make sure you consciously override the setting against either your TEST or PROD environment (i.e. your TEST vs PROD sync jobs).

For more information on how to use TEST vs PROD Connection Settings please read Understanding the use of CI Sync Connection Settings.

Syncfish strongly recommend making changes for TEST environment/sync jobs first. Only modify PROD related settings after thoroughly validating the intended results in TEST.