Rule 6 - Mapping of Defender for Endpoint Asset Types to ServiceNow Category and Sub-Category Values

Rule Synopsis

These are the rule/s that determine the ServiceNow Category and Sub-Category values for each MS Defender for Endpoint Asset Type.

Rule Details and Default

The rule/s are described by the mapping table shown below.

Asset Type	Category Value	Sub-Category Value
Apple Macs	Hardware	Computer
Windows PCs	Hardware	Computer
Windows Servers	Hardware	Computer

Override Options

Context

Customers may consider changing these mappings to meet the requirements of a customer specific instance of ServiceNow (e.g. to ensure the Category and Sub-Category values operate correctly for your business processes/workflows).

Options

The Category and Sub-Category values can be changed for each MS Defender for Endpoint Record Set.

Overriding via Connection Settings

Not Available - Requires a Custom Data Sync Rule (and therefore a Syncfish Support Plan to modify the default behaviour)

Additional Information

N/A