Rule 4 - Mapping of Meraki Attributes/Fields to CMDB CI Classes

Rule Synopsis

These are the rule/s that determine how Meraki Attributes/Fields are mapped to CMDB CI Attributes/Fields for each type of Endpoint Asset.

Rule Details and Default

Please read the table below which show the default attribute mappings.

Due to the large number of fields per Asset Type (at the source) and attributes per CI (at the destination) the table below only shows the destination attributes per CI Class.  Please contact Syncfish if you further information beyond what’s shown below.

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Override Options

Context

Customers may consider two types of overrides as explained in the Options section below. For Option 1 (Custom Field Overrides), customers need to engage Syncfish to discuss the implications of changing the default attribute/field level mappings.

This is because the attributes/fields available in ServiceNow are specific to target CI Table/Class (based on the CI Class inheritance model baked into the ServiceNow CMDB.  Customers wishing to amend the attribute/field level mappings may have broader implications on the target CI Table/Class used for a given Meraki Asset type.

Options

  1. The field mappings (and transformation of data for persistence into the destination fields) can be amended for each Cisco Meraki Asset Type.

Overriding via Connection Settings

Not Available - Requires a Custom Data Sync Rule (and therefore a Syncfish Support Plan to modify the default behaviour)

Additional Information

N/A

N/A