Rule Synopsis
These are the rule/s that control how CI Sync determines if an incoming record (e.g. a physical device or a virtual resource) is virtual or physical and as a result sets the related attribute on the CMDB CI record.
Rule Details and Default
-
CI Sync tests incoming assets/resources using the attributes in the following table.
|
Test |
Asset/Resource |
Result |
|---|---|---|
|
1 |
Virtual Machine |
Is Virtual |
Please read the Additional Information section further below for important information about ServiceNow business rule/s that may impact the value of the Is_Virtual attribute beyond solely what CI Sync is doing.
Override Options
Context
Customers may consider overriding the default rule based on their specific requirements
Options
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This Data Sync Rule is implemented via a RegEx expression. It can be amended to change the determination of Physical vs Virtual.
Overriding via Connection Settings
Coming Soon - Contact Syncfish for more information
Additional Information
Syncfish strongly recommend customers read the following FAQ (published by Syncfish) in relation to the Is_Virtual attribute and other closely related topics.
FAQ - Brief Overview of Is_Virtual (and virtual vs physical CIs) in ServiceNow
Related Rules
N/A