Rule Synopsis
These are the rule/s that control how CI Sync determines if an asset/resource is virtual or physical and sets the related attribute on the CMDB CI record.
Rule Details and Default
-
CI Sync tests incoming assets/resources using the attributes in the following table.
|
Test |
Asset/Resource |
Result |
|---|---|---|
|
1 |
Virtual Machine |
Is Virtual |
Override Options
Context
Customers may consider overriding the default rule based on their specific requirements
Options
-
This Data Sync Rule is implemented via a RegEx expression. It can be amended to change the determination of Physical vs Virtual.
Overriding via Connection Settings
N/A
Additional Information
-
All virtualised resources are stored in CMDB CI classes that are specific to virtualised objects. This means they are virtual by the fact the CIs are in a virtualised CI Class. As such, there is no specific attribute stating “Is Virtual” on those CI records.
Related Rules
N/A
Support Model for Rule Overrides
Question: Can overrides be performed by customers without a Syncfish Extended Implementation and Support Plan?
Answer: Yes (via self-service in the CI Sync UI)
Question: Which Syncfish Extended Implementation and Support Plan is required to obtain overrides of this rule
Answer: Either a Bronze Plan, Silver Plan or Gold Plan (for customers wanting Syncfish assistance to perform overrides of this rule)