Rule 1 - Omnissa Workspace ONE Record Sets for Assets and Related Child Records

Rule Synopsis

These are the rule/s (read queries) that retrieve the list of Workspace ONE Assets and the related Child Records.

Rule Details and Default

The default rule/s are described by the table below which show the default Asset Types and related Child Records.

Workspace ONE Asset Type

Related Records

Corporate Owned Devices

Android

  • Installed Software/Applications

iPhone

  • Installed Software/Applications

iPad

  • Installed Software/Applications

BYOD Devices

Android

  • Installed Software/Applications

iPhone

  • Installed Software/Applications

iPad

  • Installed Software/Applications

Override Options

Context

Customers may be seeking more Asset Types or Child Records than those shown above.

Options

  1. Additional Assets Types can be added (if the source system offers addtional ones).

  2. Additional Child Records can be added (if the source system offers addtional ones).

Overriding via Connection Settings

N/A

Additional Information

N/A

N/A

Support Model for Rule Overrides

Question: Can overrides be performed by customers without a Syncfish Extended Implementation and Support Plan?

Answer: No (a plan is needed - see below)

Question: Which Syncfish Extended Implementation and Support Plan is required to obtain overrides of this rule

Answer: Either a Silver Plan or Gold Plan