Rule 6 - Mapping of GCP Record Sets to ServiceNow Category and Sub-Category Values

Rule Synopsis

These are the rule/s that determine the ServiceNow Category and Sub-Category values for each GCP Resource Type. 

Rule Details and Default

The rule/s are described by the mapping table shown below.

Resource Type

Category Value

Sub-Category Value

Network

Resource

Cloud

Projects

Resource

Cloud

Redis

Resource

Cloud

Storage Bucket

Resource

Cloud

Subnet

Resource

Cloud

VM Instance

Resource

Cloud

Override Options

Context

Customers may consider changing these mappings to meet the requirements of a customer specific instance of ServiceNow (e.g. to ensure the Category and Sub-Category values operate correctly for your business processes/workflows).

Options

  1. The Category and Sub-Category values can be changed for each GCP Record Set.

Overriding via Connection Settings

N/A

Additional Information

N/A

N/A

Support Model for Rule Overrides

Question: Can overrides be performed by customers without a Syncfish Extended Implementation and Support Plan?

Answer: No (a plan is needed - see below)

Question: Which Syncfish Extended Implementation and Support Plan is required to obtain overrides of this rule

Answer: Either a Bronze Plan, Silver Plan or Gold Plan