Knowledge Base
Please visit the Syncfish Knowledge Base here for trouble shooting articles covering typical errors (during setup or ongoing use of CI Sync).
Other Support Options
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Visit the Syncfish Support Portal Home page here and use the “Log a Ticket” link.
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Email the Syncfish Support Mailbox.
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Reach out to your Syncfish contact point.
Extended Implementation and Ongoing Support Plans
In most cases customers self-setup CI Sync by following the steps and tasks in these Detailed Setup Instruction pages.
Syncfish offers Extended Implementation and Ongoing Support Plans for customers seeking in-person assistance, changes to the Advanced Data Sync Rules, implementation of Custom Data Sync Rules, and other forms of additional support.
Details of the Extended Implementation and Ongoing Support Plan are published on the Syncfish website here.