[{"id":"ci_ffffa189838631f91bc874348c04ffd13f00660c83b073802ff9b66593c88b46","title":"CI Sync Guides","path":"/cs/ci-sync-guides","children":[{"id":"ci_e043d0a54fff1fbc869bbb37b70cffee67bc5a8bb6fe4c5b39d6e4717954ba28","title":"Default Configuration Guides","path":"/cs/default-config-guides","children":[{"id":"ci_87aef964afab8a7ef27d9ebf289242b0d2ba57decfa899db9bc3e2c7c6f37f70","title":"Config Guides Context","path":"/cs/context","children":[]},{"id":"ci_e4def3bd24fcdd0aff7e7e7d6d7a4aad91a97147afbe5f768bcce4698cd6e638","title":"Purpose of Config Guides","path":"/cs/purpose","children":[]},{"id":"ci_39d4c2b10a0161a8ddb6d7ddc707bc64464f4c4481969cbc3a8cd2381593c59c","title":"List of Rules in Groups","path":"/cs/index-of-data-sync-rules-and-rule-override-method","children":[]},{"id":"ci_6803afe99f786a0613e1fbad30aaa6bcece9f0cc6008fd8f9d699b29e535aa09","title":"ServiceNow (dest) Data Sync Rules","path":"/cs/common-data-sync-rules","children":[{"id":"ci_995f43245684d954004878acfc60182584a46e15d943507acd666c16d946508f","title":"Rule 1 – Enable CI Sync’s Cross-Class Matching Feature","path":"/cs/rule-4-enable-ci-syncs-cross-class-matching-featur","children":[]},{"id":"ci_4cb418bf4cdd97f8f93316d893d4164d0642ec619e2fba798bf4adfa5fc0974d","title":"Rule 2 – Enable CI Sync’s Split-Transform Feature","path":"/cs/rule-5-enable-ci-syncs-split-transform-feature","children":[]},{"id":"ci_f9e282b4364c9b2886c9d80430a60cd21a6d2aab94c6403a24869c8fd4c353f8","title":"Rule 3 – ServiceNow Status Value Update Suppression","path":"/cs/rule-9-servicenow-status-value-update-suppression","children":[]},{"id":"ci_21999cea79b57a5684501e08bd54e16d830a82eae00cf045715627f9106cde78","title":"Rule 4 – Custom Asset Location Determination Rules","path":"/cs/rule-13-custom-asset-location-determination-rules","children":[]},{"id":"ci_09faaa6e1ec1596197d9790108063d42e798937b2b957c48c999be719938e33e","title":"Rule 5a – Synchronization of Manufacturer, Carriers, and Vendors (including Null) on the Parent CI","path":"/cs/rule-14a-synchronization-of-manufacturer-on-the-pa","children":[]},{"id":"ci_a663475dd66c60995ac5dbaccdbf6e470bf92d04dcb515b51a4aa9272323f3e4","title":"Rule 5b – Synchronization of various Manufacturers on the Child Records of the CI","path":"/cs/rule-14b-synchronization-of-various-manufacturers-","children":[]},{"id":"ci_4ef7ee068ef67d0a397f9bec405eea0ba05720dc857925535cf1312c2916e387","title":"Rule 5c – Automatic Creation of new Manufacturer Master Data Records in ServiceNow","path":"/cs/rule-14c-automatic-creation-of-new-manufacturer-ma","children":[]},{"id":"ci_a218a64ca25cf015a8948e28e8f873d8e5a5b42a8e6926b2ff899edc6bb32c5d","title":"Rule 5d – Automatically Deletion of Manufacturer Master Data Records in ServiceNow","path":"/cs/rule-14d-automatically-deletion-of-manufacturer-ma","children":[]},{"id":"ci_e87a2dd9464d68f3e2a15c0171ba6937b37260e7f3da9ea262d16e6a7bad9a41","title":"Rule 6a – Synchronization of Model on the Parent CI","path":"/cs/rule-15a-synchronization-of-model-on-the-parent-ci","children":[]},{"id":"ci_6c2f8703a138cca095c6fc0fd8e2bef23a81a2595be5d83c241e279453dd0f02","title":"Rule 6b – Synchronization of Disk Models on Child Records of the CI","path":"/cs/rule-15b-synchronization-of-disk-models-on-child-r","children":[]},{"id":"ci_67397e92c32555aabf2824867b30f9c2c1be1d5997db78c35bc3c880ae06c5e8","title":"Rule 6c – Which Model Record Master Data Table to use in ServiceNow","path":"/cs/rule-15c-which-model-record-master-data-table-to-u","children":[]},{"id":"ci_816c056fd712a3dfcecd8fc7a3dc79589702324dc885580bcfd04ae5fc879ea9","title":"Rule 6d – Automatic Creation of new Model Master Data Records in ServiceNow","path":"/cs/rule-15d-automatic-creation-of-new-model-master-da","children":[]},{"id":"ci_51ff38d3e72ec40899d1581bb485ae254c5af906cfc54c25b5fe9b3dfc1052f0","title":"Rule 6e – Automatic Deletion of Model Master Data Records in ServiceNow","path":"/cs/rule-15e-automatic-deletion-of-model-master-data-r","children":[]},{"id":"ci_50081d1ca14890a33977aff52a9dc483c4cd46709f300616fb83dfe8c5082e83","title":"Rule 7 – Interoperate with the ServiceNow Field Normalisation Plug-In","path":"/cs/rule-25-interoperate-with-the-servicenow-field-nor","children":[]},{"id":"ci_6c9d64209b10c193d95ab260f419d74dd0f766e12d143591041a973834c70909","title":"Rule 8 - Overwrite the Correlation Attributes for CI Update Operations in ServiceNow","path":"/cs/intu-rule-8-overwrite-the-correlation-attributes-f","children":[]},{"id":"ci_3a03494ade1fa53747066b39d5058ac575a033e6af7cf5d9442bf507829f191f","title":"Rule 9 - Update First Seen (Discovered) Attribute for CI Update Operations in ServiceNow","path":"/cs/rule-10-update-first-seen-discovered-attribute-for","children":[]},{"id":"ci_cc1fe3435d7c158d63d0a898112fa1064e2b5b8791c9a8c1a27424b67bc92917","title":"Rule 10 - MAC Address Correlation Handling for Non-Unique MAC Addresses in ServiceNow","path":"/cs/rule-11-mac-address-correlation-handling-for-non-u","children":[]},{"id":"ci_0ad4d451c5d56704b32a06b0ec39467f2b8ad06918961853d8fbae86238792e3","title":"Rule 11 - Handling of Installed Software, Software Packages and Install Counts in ServiceNow","path":"/cs/rule-11-handling-of-installed-software-software-pa","children":[]},{"id":"ci_2995d1546dc88423738bd318cada0375fbc042b6e67ef14be8ac3cde77b39c9a","title":"Rule 12 – Any other custom rules for ServiceNow","path":"/cs/rule-28-any-other-data-mapping-data-transformation","children":[]}]},{"id":"ci_3151a86e1484dff4c719c4107f60086795c52b940bd32279da6b739bda6ddc7f","title":"AWS Data Sync Rules","path":"/cs/aws-data-sync-rules","children":[{"id":"ci_2584772be0c1be8ab3433dc1126207e7f7d0fcd7ff233f878b461c3c12399daf","title":"Rule 1 - AWS Record Sets for Assets and Related Child Records","path":"/cs/rule-1-aws-record-sets-for-assets-and-related-chil","children":[]},{"id":"ci_f063dfcb8812d5ac3dab8502f6a98093603c11b238fca174b2d05529603bf50e","title":"Rule 2 - AWS CI-to-CI Relationships","path":"/cs/rule-2-aws-ci-to-ci-relationships","children":[]},{"id":"ci_cd3019a4b8f29ff27e3321edabca1ba56e9ab42d3685c299a6be298901a6eef1","title":"Rule 3 - Mapping of AWS Resource Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-aws-resource-types-to-cmdb-ci-cl","children":[]},{"id":"ci_99caf267bc65de4bb353363cd9c668330dba751f60527792d046d12602251cac","title":"Rule 4 - Mapping of AWS Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-aws-attributes-fields-into-cmdb-","children":[]},{"id":"ci_63bdc46dc64352c6cd7d6a51a073497c6c9c10576ee27503d7abb1dc61ee7845","title":"Rule 5 - Mapping of AWS Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-aws-status-values-to-servicenow-","children":[]},{"id":"ci_db49b48dbff396c15ba43068a877047d54aabdebb0715e3c498b16911898f5ea","title":"Rule 6 - Mapping of AWS Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-aws-record-sets-to-servicenow-ca","children":[]},{"id":"ci_532806dc68c928a54044e45b9362011f90df87ca9bd07b658a5886bb88302465","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for AWS","path":"/cs/rule-7-automatic-creation-of-new-choice-records--2","children":[]},{"id":"ci_ad45de3a7817e42cd8902a936bf12f879c3a1ccc9cf76dc11623f4ccf537c482","title":"Rule 8 - Value used for Discovery Source Attribute for AWS","path":"/cs/rule-8-value-used-for-discovery-source-attribute-2","children":[]},{"id":"ci_e87753a0c889d3b244b07bfd34a58d58a2ff17ce44d5a5537955e41158bf9972","title":"Rule 9 - Correlation ID and Correlation Prefix Value for AWS","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attr-3","children":[]},{"id":"ci_9959ca3d5e5addd36fbdf892d72260b7aaade12f24794d347a7b69329c521c31","title":"Rule 10 - AWS Tag Synchronization","path":"/cs/rule-10-aws-tag-synchronization","children":[]},{"id":"ci_7f08803d3aaf8bc7fde031e579d8bb0c817c4b981b3358a85c841ad34d6e5f11","title":"Rule 11 - Application Service Mapping using Service Numbers in AWS","path":"/cs/rule-11-application-service-mapping-using-service-","children":[]},{"id":"ci_428a3129d9ddf690a2c534b5362956e37c7bb4ff43f5dcd94bdd889ada5eb676","title":"Rule 12 - Vendor Name used for AWS Resource CIs","path":"/cs/rule-12-vendor-name-used-for-aws","children":[]},{"id":"ci_a369bbdee8a5be3913d0cf784d217c007979d35369ee741a343845a841d14de4","title":"Rule 13 - Is Virtual attribute value for AWS","path":"/cs/rule-13-is-virtual-attribute-value-for-aws","children":[]}]},{"id":"ci_4a2564a65dd040ffc1829c6599595b216c121309ad82146972fbeb3e2a98b553","title":"Azure Specific Data Sync Rules","path":"/cs/azure-specific-data-sync-rules","children":[{"id":"ci_cc533a70befccc31f0d0610ab9a0420b7797bdce0bd17b07b885d44b6d6ebece","title":"Rule 1 - Azure Record Sets for Assets and Related Child Records","path":"/cs/rule-1-azure-record-sets-for-assets-and-related-ch","children":[]},{"id":"ci_ae3f3ed488d583cdd9753b911392aa77a7698867c7e5baf0d8d5f51ca7f84a09","title":"Rule 2 - Azure CI-to-CI Relationships","path":"/cs/rule-2-azure-ci-to-ci-relationships","children":[]},{"id":"ci_e62e6cb12ba9b95ba43503b626ddd903dae0c784f1a64f5adcd32e1a14b52fec","title":"Rule 3 - Mapping of Azure Resource Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-azure-resource-types-to-cmdb-ci-","children":[]},{"id":"ci_b79adaecdf8d255b4864141b19ffe31dff256533e8c95684cc3d7c109dfce75b","title":"Rule 4 - Mapping of Azure Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-azure-attributes-fields-into-cmd","children":[]},{"id":"ci_11cc527534791728fdc37ae10b2134d7c5249420f4eec07c177a1834663395d4","title":"Rule 5 - Mapping of Azure Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-azure-status-values-to-serviceno","children":[]},{"id":"ci_b7c3eb0bde993a7745c1d655989c7bdb05f04667b7e9ede8379762a675a7c2f0","title":"Rule 6 - Mapping of Azure Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-azure-record-sets-to-servicenow-","children":[]},{"id":"ci_d58b5a5152ccf96db857f6d39ef83e6ad62c70669e467bdbf2a7ed842a7c2383","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for Azure","path":"/cs/rule-7-automatic-creation-of-new-choice-records--1","children":[]},{"id":"ci_ba2da8c25e708a8aeb18a4f607f76a98f3bec1b77429f69ea0b13e9a3d842bb4","title":"Rule 8 - Value used for Discovery Source Attribute for Azure","path":"/cs/rule-8-value-used-for-discovery-source-attribute-1","children":[]},{"id":"ci_07a5c31631fe9a7e01db06f9271d0145b8dcf0b0e7e574b31b2d56b488cc451a","title":"Rule 9 - Correlation ID and Correlation Prefix Value for Azure","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attr-1","children":[]},{"id":"ci_1dd987e06196ffb59a27fa2165f7693f9095ef526be4f2f14b8292f42665b8aa","title":"Rule 10 - Application Service Mapping using Service Numbers in Azure","path":"/cs/rule-10-which-azure-tag-used-to-store-application-","children":[]},{"id":"ci_71b2600f21f4acb7647f4566de6b95bddc305d8be6286e26aaafc1020e31d8ec","title":"Rule 11 - Automatic Creation of new Location Master Data Records in ServiceNow for Azure","path":"/cs/rule-11-automatic-creation-of-new-location-maste-1","children":[]},{"id":"ci_e034f1aa6b18a031db8c8f9d647429b1a943f2305d787933a86965b309ab329d","title":"Rule 12 - Standard Asset Location Determination Rules for Azure","path":"/cs/rule-12-standard-asset-location-determination-ru-1","children":[]},{"id":"ci_71154b31e498d1715c369c95af5478c33d8d70a4d199edaef27b8c9e9ad8d481","title":"Rule 13 - Azure Tag Synchronization","path":"/cs/rule-13-azure-tag-synchronization","children":[]},{"id":"ci_d235ce35db05a2e599467276d678ddff4ca98b9f21b408bbce5fb690aded9176","title":"Rule 14 - Vendor Name used for Azure Resource CIs","path":"/cs/rule-14-vendor-name-used-for-azure-resource-cis","children":[]},{"id":"ci_7180333190c223d398b042d6d26b3691b6b579bd858fc1fadb74e585cc150669","title":"Rule 15 - Is Virtual attribute value for Azure Resource CIs","path":"/cs/rule-15-is-virtual-attribute-value-for-azure-resource-cis","children":[]}]},{"id":"ci_d57be2a53cb3aa300a732fe6ec5e2bced56d11d9b20f0a8cf3139c14c62dc88c","title":"GCP Data Sync Rules","path":"/cs/gcp-data-sync-rules","children":[{"id":"ci_33a3f5c52fb9cf4faef30cb7f153d72a97862d2c32020269ea65c86fc16953a9","title":"Rule 1 - GCP Record Sets for Assets and Related Child Records","path":"/cs/rule-1-gcp-record-sets-for-assets-and-related-chil","children":[]},{"id":"ci_9bcd0552f0ccaafc704f01ca23c487bd47d54bf8cbbddb29ba7b4e627d254281","title":"Rule 2 - GCP CI-to-CI Relationships","path":"/cs/rule-2-gcp-ci-to-ci-relationships","children":[]},{"id":"ci_0e5ff7797971a5dc0f06146c3d5ac6ac6f1f996762bc68dc5798ccc5d86b384d","title":"Rule 3 - Mapping of GCP Resource Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-gcp-resource-types-to-cmdb-ci-cl","children":[]},{"id":"ci_c7bc7607ac0823c28ad6005acff024b175164fb1ee8791bb29978c12bf7558c4","title":"Rule 4 - Mapping of GCP Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-gcp-attributes-fields-into-cmdb-","children":[]},{"id":"ci_533b400472c7edf4826e07a36b75edfe22b97aa86663963a7b8674f7fadca509","title":"Rule 5 - Mapping of GCP Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-gcp-status-values-to-servicenow-","children":[]},{"id":"ci_59acd5c848a31e952757ed3003d90d1f3969befc11a043019e190abafd9782ac","title":"Rule 6 - Mapping of GCP Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-gcp-record-sets-to-servicenow-ca","children":[]},{"id":"ci_96f9c93f942621e95a575e43ded807b331b72ffc94b65580cdda326085e83645","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for GCP","path":"/cs/rule-7-automatic-creation-of-new-choice-records--3","children":[]},{"id":"ci_5c2f0fe1d7390b525c0dde2b02fb74dde8ed9214f02d50d7b2b3edec00784929","title":"Rule 8 - Value used for Discovery Source Attribute for GCP","path":"/cs/rule-8-value-used-for-discovery-source-attribute-3","children":[]},{"id":"ci_f343eddeef80f89ce44069023f21b0e5364289ec49e9fbb999690ab187b26ddf","title":"Rule 9 - Correlation ID and Correlation Prefix Value for GCP","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attr-2","children":[]},{"id":"ci_3637a781f9ceace81c9ee9df92142a13434348d9728f6dba23ebfab7efcdd561","title":"Rule 10 - GCP Label (Tag) Synchronization","path":"/cs/rule-10-gcp-label-tag-synchronization","children":[]},{"id":"ci_0960a5b8437733b2e69231e92c08ae6094dcb8f6eb14a8ad509fd62345a4f382","title":"Rule 11 - Vendor Name used for GCP Resource CIs","path":"/cs/rule-11-vendor-name-used-for-gcp-resource-cis","children":[]},{"id":"ci_60cb52a05115b83324d94f8888fcd8935314c44412f5730e53613a513743d3c6","title":"Rule 12 - Is Virtual attribute value for GCP Resource CIs","path":"/cs/rule-12-is-virtual-attribute-value-for-gcp-resource-cis","children":[]}]},{"id":"ci_f54618f5bcfe3fc79575d8c8cf5ec6c69737c2e107ff12987a88b8b12e6b3e96","title":"ExtremeCloud IQ On-Prem","path":"/cs/extremecloud-iq-on-prem","children":[{"id":"ci_40288d0d6749c708d28a01817fe6ff74f97c34ba5af001936cd48104915fe5fe","title":"Rule 1 - ExtremeCloud IQ On-Prem Record Sets for Assets and Related Child Records","path":"/cs/rule-1-extremecloud-iq-on-prem-record-sets-for-assets-and-related-child-records","children":[]},{"id":"ci_b683f5c3872f1fdb550ee2b9bf2ad0bbb7839044d8a361931ceb6689299b2ebc","title":"Rule 2 - ExtremeCloud IQ On-Prem CI-to-CI Relationships","path":"/cs/rule-2-extremecloud-iq-on-prem-ci-to-ci-relationships","children":[]},{"id":"ci_ade603d0edaeb84b4be573fc05a32c5b09b17f2307b3566b6556baaf680fd926","title":"Duplicate of Rule 3 - Mapping of ExtremeCloud IQ On-Prem Asset Types to CMDB CI Classes","path":"/cs/duplicate-of-rule-3-mapping-of-extremecloud-iq-on-prem-asset-types-to-cmdb-ci-classes","children":[]},{"id":"ci_e2a2fc2adfaa264ea61c70bf52264b74720d116e22c9abbe1b4724894db36d21","title":"Rule 4 - Mapping of ExtremeCloud IQ On-Prem Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-extremecloud-iq-on-prem-attributes-fields-into-cmdb-ci-classes","children":[]},{"id":"ci_3f5ae929f1ec93af36aa0906675e0027362d8234c3b2fe10dc71e691b4f82019","title":"Duplicate of Rule 5 - Mapping of ExtremeCloud IQ On-Prem Status Values to ServiceNow Status Values","path":"/cs/duplicate-of-rule-5-mapping-of-extremecloud-iq-on-prem-status-values-to-servicenow-status-values","children":[]},{"id":"ci_9a90ef9650dd96f2354dce17dfc6a30c49baf3f88eeb37905eef181f3f66c49b","title":"Rule 6 - Mapping of ExtremeCloud IQ On-Prem Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-extremecloud-iq-on-prem-record-sets-to-servicenow-category-and-sub-category-values","children":[]},{"id":"ci_ee8cffdcab66cb53b260c57916ece7645b76fc82365d3ff0c69db221f576d58b","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for ExtremeCloud IQ On-Prem","path":"/cs/rule-7-automatic-creation-of-new-choice-records-in-servicenow-for-extremecloud-iq-on-prem","children":[]},{"id":"ci_080d7bd5450ddb4249865f374e7dca8a19353dbab9fe4f362e907f2c7e1c382a","title":"Rule 8 - Value used for Discovery Source Attribute for ExtremeCloud IQ On-Prem","path":"/cs/rule-8-value-used-for-discovery-source-attribute-for-extremecloud-iq-on-prem","children":[]},{"id":"ci_bc1dff966658e269d63c52571a1cfb048e9c3eb5ddff50d7a74abdf4d22853fb","title":"Rule 9 - Correlation ID and Correlation Prefix Value for ExtremeCloud IQ On-Prem","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attr-7","children":[]}]},{"id":"ci_ab2d17add2c1b41cb1268fe0b13df8c8ef0da3f3089d1632efdea56603d13c61","title":"InTune Specific Data Sync Rules","path":"/cs/intune-specific-data-sync-rules","children":[{"id":"ci_399b4b629247009ae182a04b1733bb64e79ffc9cd1ef4c69f2d773bf95f026b2","title":"Rule 1 - InTune Record Sets for Assets and Related Child Records","path":"/cs/intu-rule-1-intune-record-sets-for-assets-and-rela","children":[]},{"id":"ci_abd3e280a2f88c933b9299c0226e72cdd6c60fb9044166f785794cdf08039b82","title":"Rule 2 - Mapping of InTune Corporate and BYOD Asset Types to ServiceNow CMDB CI Classes","path":"/cs/intu-rule-2-mapping-of-intune-asset-types-to-servi","children":[]},{"id":"ci_84cc9dde50bc0c36d1ec2c1cd642c2f331ae0afd7d66b143d355d5a631cbd644","title":"Rule 3 - Mapping of InTune Attributes/Fields into CMDB CI Classes","path":"/cs/intu-rule-3-mapping-of-intune-attributes-fields-in","children":[]},{"id":"ci_0c53e3712091b38c0e7820d982e5a9e9ff5d8adeb22e19e59b16291de6579d8c","title":"Rule 4 - Mapping of InTune Status Values to ServiceNow Status Values","path":"/cs/intu-rule-4-mapping-of-intune-status-values-to-ser","children":[]},{"id":"ci_e35288e5131915f3d3106b25afac84d996d8ab4d0f1fb4e414d6b82520b4ea22","title":"Rule 5 - Mapping of InTune Asset Types to ServiceNow Category and Sub-Category Values","path":"/cs/rule-5-mapping-of-intune-asset-types-to-servicenow-category-and-sub-category-values","children":[]},{"id":"ci_cdfc6d108813c02df23b4f15c5e1e10c589c58f39482c332c59920d36a6181ae","title":"Rule 5 - Automatic Creation of new Choice Records in ServiceNow for InTune","path":"/cs/intu-rule-5-automatic-creation-of-new-choice-recor","children":[]},{"id":"ci_028f99858aa66558f13308284414b6dc4199ada34d664c0af823c9a0ae161575","title":"Rule 6 - Value used for Discovery Source Attribute for InTune","path":"/cs/intu-rule-6-value-used-for-discovery-source-attrib","children":[]},{"id":"ci_d77ed14755cfa59af15f528c9596c05369b6260b31057321cca819aafbb4d0aa","title":"Rule 8 - Correlation ID and Correlation Prefix Value for InTune","path":"/cs/intu-rule-7-prefix-value-used-for-correlation-id-a","children":[]},{"id":"ci_c10f72f6bee794ede645ba4f9a4875f9a34e9cb1383c3d2a27bf224268051c95","title":"Rule 8 - Synchronization of a InTune User Oriented Attribute for Assigned_To or Owned_By in ServiceNow","path":"/cs/intu-rule-9-synchronization-of-a-intune-user-orien","children":[]},{"id":"ci_95745a8c5fe95e742367d55640576543612f98e4fa712557a372cf821bf2165e","title":"Rule 9 - Suppress Synchronization of InTune Mobile Device PII Attributes to CI Records","path":"/cs/intu-rule-10-allow-synchronization-of-mobile-devic","children":[]},{"id":"ci_32b3f1e6be4e6a358365b140eb042ce6fd3f3f227a40321883cedfd196f587a0","title":"Rule 11 - Windows Operating System (OS) Version Handling for InTune","path":"/cs/rule-11-windows-operating-system-os-version-handli","children":[]}]},{"id":"ci_d6c61146b571a4a859560d0c379ec44b42622db13a8a5f65f5083895371d8759","title":"Jamf Data Sync Rules","path":"/cs/jamf-data-sync-rules","children":[{"id":"ci_a5e618b9ab0fe29f4c04c10c0ba475cbc4398754259de09fbb69d3f1b373853b","title":"Rule 1 - Jamf Record Sets for Assets and Related Child Records","path":"/cs/rule-1-jamf-record-sets-for-assets-and-related-chi","children":[]},{"id":"ci_ce3d0d08515715a5bc4261ee9bc2a29e4e7aebee627cb6eb15b03ed96cdca354","title":"Rule 2 - Mapping of Jamf Asset Types to ServiceNow CMDB CI Classes","path":"/cs/rule-2-mapping-of-jamf-asset-types-to-servicenow-c","children":[]},{"id":"ci_247a3d6e2a29fc9d738fd042069ef5a8adf5e565765d0f5bc7f46802c0d706f5","title":"Rule 3 - Mapping of Jamf Attributes/Fields into CMDB CI Classes","path":"/cs/rule-3-mapping-of-jamf-attributes-fields-into-cmdb","children":[]},{"id":"ci_78a6c93150e4f50a06e80d372850080fc815523c47fde7196e33bf49754a3223","title":"Rule 4 - Mapping of Jamf Status Values to ServiceNow Status Values","path":"/cs/rule-4-mapping-of-jamf-status-values-to-servicenow","children":[]},{"id":"ci_9254aaa65a9e1eb8927992ab73e2ade6cdffe600c496133dbd010a0592bf71df","title":"Rule 5 - Mapping of Jamf Asset Types to ServiceNow Category and Sub-Category Values","path":"/cs/rule-5-mapping-of-jamf-asset-types-to-servicenow-category-and-sub-category-values","children":[]},{"id":"ci_524574bd0b5336ab4a99397c16075bad336b3a5b0ade0313f834796102eb7a5d","title":"Rule 5 - Automatic Creation of new Choice Records in ServiceNow for Jamf","path":"/cs/rule-5-automatic-creation-of-new-choice-records--1","children":[]},{"id":"ci_50a7ffbb37a44e62207191aa9ab99006f50848e4b728fa65b5a2b97ba38d0b46","title":"Rule 6 - Value used for Discovery Source Attribute for Jamf","path":"/cs/rule-6-value-used-for-discovery-source-attribute-1","children":[]},{"id":"ci_6b4ed660d8723a79b6a6b0ad2529ed21d8b074546c0c42fcb3b107ac1125d34e","title":"Rule 8 - Correlation ID and Correlation Prefix Value for Jamf","path":"/cs/rule-7-prefix-value-used-for-correlation-id-attr-1","children":[]},{"id":"ci_7228b506688f7919775a6bdbf8826cab4252cced00168515f954362099b0949a","title":"Rule 9 - Synchronization of a Jamf User Oriented Attribute for Assigned_To or Owned_By in ServiceNow","path":"/cs/rule-8-synchronization-of-a-jamf-user-oriented-att","children":[]},{"id":"ci_7dc6f70214a1ee657002a1a6cca0715e3679b0877d113e8d7d1c1e8aad1e65ca","title":"Rule 10 - Suppress Synchronization of Jamf Mobile Device PII Attributes to CI Records","path":"/cs/rule-9-suppress-synchronization-of-jamf-mobile-dev","children":[]}]},{"id":"ci_42930527d11d36642dcd5580327153cc9b05d93ce0a02569e3fff9d82783ff73","title":"Lansweeper On-Prem Data Sync Rules","path":"/cs/data-sync-rules","children":[{"id":"ci_f6b7f4b1914a51938a197e27754a6e88121b3dcd28b3363f7340e9a59696dee3","title":"Rule 1 - Lansweeper On-Prem Record Sets for Assets and Related Child Records","path":"/cs/rule-1-included-record-sets-for-assets-and-related","children":[]},{"id":"ci_ef3bab8c18391c0ff1269862f252f2505682a2437ee250595532ebe9c523e83d","title":"Rule 2 - Lansweeper On-Prem CI-to-CI Relationships","path":"/cs/rule-2-included-ci-to-ci-relationships","children":[]},{"id":"ci_447518e2390e950eaa6f5a2f4984b8823539d4757d8e85d644b46115173be1d6","title":"Rule 3 - Mapping of Lansweeper On-Prem Asset Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-lansweeper-asset-types-to-servic","children":[]},{"id":"ci_6cb4dc15d4bc50b15ab0fc3c544ff544a0931f4bb4d0d52f625b422c8ea845b3","title":"Rule 4 - Mapping of Lansweeper On-Prem Attributes/Fields into CMDB CI Classes","path":"/cs/rule-6-mapping-of-attributes-fields-into-each-serv","children":[]},{"id":"ci_b2105bfb1712fe244a385f8ac3e0bf4f7ef96a7c119c3ad57439bcc95ee9b275","title":"Rule 5 - Mapping of Lansweeper On-Prem Status Values to ServiceNow Status Values","path":"/cs/rule-7-mapping-of-lansweeper-status-values-to-serv","children":[]},{"id":"ci_ad74bbe75e3adc0efe276ac4b405aaa9ab6487159ccc716c78dcd3a7757eea12","title":"Rule 6 - The use of Lansweeper On-Prem “not seen” and deleted records to update ServiceNow Status Values","path":"/cs/rule-8-the-use-of-lansweeper-not-seen-and-deleted-","children":[]},{"id":"ci_f9abd7777d13527812f0c6d73d18767aaed0e98033cfef45e008c01d6301a199","title":"Rule 7 - Mapping of Lansweeper On-Prem Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/rule-10-mapping-of-lansweeper-record-sets-to-servi","children":[]},{"id":"ci_e2b2f52b9bcac3facfa4d61c3f0f68da8cf20c8a19648cc503c794b833410708","title":"Rule 8 - Automatic Creation of new Location Master Data Records in ServiceNow for Lansweeper On-Prem","path":"/cs/rule-11-automatic-creation-of-new-location-master-","children":[]},{"id":"ci_79b9c7c0156ba3427feafe295f3648939a758dfca3e80c5f8e7790cf6503c9ed","title":"Rule 9 - Standard Asset Location Determination Rules for Lansweeper On-Prem","path":"/cs/rule-12-standard-asset-location-determination-rule","children":[]},{"id":"ci_08410e6a048b547a6bb534c62a8c15f9cf89f1680bc82fdfc7fc1f5cbed7529d","title":"Rule 10 - Automatic Creation of new CMDB Group Records in ServiceNow for Lansweeper On-Prem","path":"/cs/rule-16-automatic-creation-of-new-cmdb-group-recor","children":[]},{"id":"ci_22382268a27566d32d08d6969989fad1a7a2249fdbd70bd5c448b04a7c0a2130","title":"Rule 11 - Automatic Creation of new Choice Records in ServiceNow for Lansweeper On-Prem","path":"/cs/rule-17-automatic-creation-of-new-choice-records-i","children":[]},{"id":"ci_c0f7701e41a32bd24adecfafba7018602032cd4f3ca09c16439f1fe5e13c7b9c","title":"Rule 12 – Synchronization of Software Product Models as Master Data in ServiceNow for Lansweeper On-Prem","path":"/cs/rule-12-synchronization-of-software-product-models","children":[]},{"id":"ci_b1c25291327ef575313f25d3a80cb7f50effd4ea3a719e4a2ae046d6dd03a3e5","title":"Rule 13 - Asset “Is Virtual” Determination Rules for Lansweeper On-Prem","path":"/cs/rule-18-asset-is-virtual-determination-rules","children":[]},{"id":"ci_eda2ad431b635e07ade89aa5ca126dba6816c04a25f84e2e9b0cb02e7d13f97a","title":"Rule 14 - Value used for Discovery Source Attribute for Lansweeper On-Prem","path":"/cs/rule-19-value-used-for-discovery-source-attribute","children":[]},{"id":"ci_86aa12917cbb54bd80ca3407fdd0fabefee70ec11f686d6ffc1f19ad66a4ded1","title":"Rule 15 - Correlation ID and Correlation Prefix Value for Lansweeper On-Prem","path":"/cs/rule-20-prefix-value-used-for-correlation-id-attri","children":[]},{"id":"ci_e22e96268346059863b42953e7a15394ae1e2b05aeb7b099dfa298b00e0c138c","title":"Rule 16 - Suppress CI Insert for Non-Active Assets in Lansweeper On-Prem","path":"/cs/rule-22-suppress-ci-insert-for-inactive-assets-in-","children":[]},{"id":"ci_89379b49da86e12197caa103109a7855c3b186f18c69ba8ceef155bebdd6e756","title":"Rule 17 - Handling of Assets with Scanning Errors in Lansweeper On-Prem","path":"/cs/rule-16-handling-of-lansweeper-on-prem-assets-with","children":[]},{"id":"ci_ad634efa12ac3c5e26b3536e1c56f0a14e651fe79b386e5b420a2bb0f77562e7","title":"Rule 18 - Define which Windows Services are Synchronized to ServiceNow for Lansweeper On-Prem","path":"/cs/rule-23-define-which-windows-services-are-synchron","children":[]},{"id":"ci_0b540b02b68406a5ae712ee2f2f21f164e633759f384b81dbaa501e34ad351ec","title":"Rule 19 - Define whether ServiceNow SAM Pro is Installed when Software Licence Keys are Synchronized to ServiceNow for Lansweeper On-Prem","path":"/cs/rule-19-define-whether-servicenow-sam-pro-is-insta","children":[]},{"id":"ci_d37542f54fdddf9b64d5864070b67d44608a2138435a0047af912344600cf3ab","title":"Rule 20 - Application Service Mapping using Service Numbers in Lansweeper On-Prem","path":"/cs/rule-24-custom-field-used-to-store-application-ser","children":[]},{"id":"ci_3ec8290fbd7046b468aa19607876a7113d182e6f596fe05865a47599c06bcbea","title":"Rule 21 - Synchronization of a Lansweeper On-Prem User Oriented Attribute for Assigned_To in ServiceNow","path":"/cs/rule-26-synchronization-of-a-user-oriented-attribu","children":[]},{"id":"ci_ef45c364aef7bda5a278b232d427bc8f2b31c6e388fc816a29664eed6f0830fd","title":"Rule 22 - Synchronization of a Lansweeper On-Prem User Oriented Attribute for Business Owner in ServiceNow","path":"/cs/rule-27-synchronization-of-a-user-oriented-attribu","children":[]},{"id":"ci_a1a24f8e37573bdd7079801e377a250193e45126db2135b3994873e3edc5fb2d","title":"Rule 23 - Filtering Devices for Lansweeper On-Prem","path":"/cs/rule-23-filtering-devices-for-lansweeper-on-prem","children":[]},{"id":"ci_b9dc9eafcb35b69e44a3581d6db26c46cddf8b2e0895053b14d01f2338c68afd","title":"Rule 24 - Handling of Likely Duplicate Assets in Lansweeper On-Prem","path":"/cs/rule-24-handling-of-likely-duplicate-assets-in-lan","children":[]},{"id":"ci_dc7c8e73ec7848506872880d9261029045753d333983ff873e67d4594640bc58","title":"Rule 25 - Handling of Displays (Monitors) in Lansweeper On-Prem","path":"/cs/rule-25-handling-of-displays-monitors-in-lansweepe","children":[]},{"id":"ci_6b2feaca134f92f4f2d488650372d9b456d7bdd892ca2dbcf2cb71f237755bc9","title":"Example A - Lansweeper On-Prem User Oriented Attribute Processing Examples","path":"/cs/appendix-a-user-oriented-attribute-processing-exam","children":[]}]},{"id":"ci_2b0cc078576fdb1d7876c7649f1acf4cc6b668dde298ef4d32ef9dd976cf8ea6","title":"Lansweeper Cloud Data Sync Rules","path":"/cs/lansweeper-cloud-for-it-data-sync-rules","children":[{"id":"ci_0630dc4907748e01babca7a97703f614d434d7b7c40a2cfc3dc69e097a622606","title":"Rule 1 - Lansweeper Cloud Record Sets for Assets and Related Child Records","path":"/cs/rule-1-lansweeper-cloud-it-record-sets-for-assets-","children":[]},{"id":"ci_1aa7f88e386c93e9d97d650d3306ac9c1cdcf8d0d4499d513309e81977ad5d52","title":"Rule 2 - Lansweeper Cloud CI-to-CI Relationships","path":"/cs/rule-2-lansweeper-cloud-it-ci-to-ci-relationships","children":[]},{"id":"ci_708dad83ae106f5f425185b7be33098430f42dd1a5c7894a40f33f1f2aefe5cc","title":"Rule 3 - Mapping of Lansweeper Cloud Asset Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-lansweeper-cloud-it-asset-types-","children":[]},{"id":"ci_d45056968fdd199a9dd60bc751f963919afd8d6b618d0fd14fbc60a72679f950","title":"Rule 4 - Mapping of Lansweeper Cloud Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-lansweeper-cloud-it-attributes-f","children":[]},{"id":"ci_d394a44c283b36bfd1e1ef2ce5d05d16eb6dccaf4e240db4abad7045d5353f9d","title":"Rule 5 - Mapping of Lansweeper Cloud Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-lansweeper-cloud-it-status-value","children":[]},{"id":"ci_83241398b06e9fac694a33f73491e3b28bdaf75fe2d97d31278300afb4904ee1","title":"Rule 6 - The use of Lansweeper Cloud “not seen” and deleted records to update ServiceNow Status Values","path":"/cs/rule-6-the-use-of-lansweeper-cloud-it-not-seen-and","children":[]},{"id":"ci_44ffa7115e357accb4e85255ab2f7e21890eeeba05dff10cfde22366653f9be7","title":"Rule 7 - Mapping of Lansweeper Cloud Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/rule-7-mapping-of-lansweeper-cloud-it-record-sets-","children":[]},{"id":"ci_fc61dca7cbd01a39164d1bc99f82e3a863c44cb717c64f4bc90cb0903ffcec41","title":"Rule 8 - Automatic Creation of new Location Master Data Records in ServiceNow for Lansweeper Cloud","path":"/cs/rule-8-automatic-creation-of-new-location-master-d","children":[]},{"id":"ci_f876f751359b94d87c80d7ec3dabf3a981949392f277a3cc42f57b83a1ff821c","title":"Rule 9 - Standard Location Determination Rules for Assets Discovered by the Traditional Lansweeper Scanner and replicated from On-Prem SQL to Lansweeper Cloud","path":"/cs/rule-9-standard-asset-location-determination-rules","children":[]},{"id":"ci_766c45cad874bbd59f3921d0887a98e115846e6a596a8dc0416db19ed6c360a0","title":"Rule 9a - Standard Location Determination Rules for Assets Discovered by Lansweeper Network Discovery and stored in Lansweeper Cloud","path":"/cs/rule-9a-standard-location-determination-rules-for-assets-discovered-by-lansweeper-network-discovery-and-stored-in-lansweeper-cloud","children":[]},{"id":"ci_b0f42efb3a20411c7d1c4b242ba3f233b6b83cf7474d9136063eb1f757796903","title":"Rule 10 - Automatic Creation of new Choice Records in ServiceNow for Lansweeper Cloud","path":"/cs/rule-10-automatic-creation-of-new-choice-records-i","children":[]},{"id":"ci_2be1992da3cc6d7c972f8d6b34407619e69368e930c9c42559780433a0266a03","title":"Rule 11 – Synchronization of Software Product Models as Master Data in ServiceNow for Lansweeper Cloud","path":"/cs/rule-11-synchronization-of-software-product-models","children":[]},{"id":"ci_524ecaf6dc6c859314dbbbf62fe9ab2815a3d52fa02b4ea301b2832a8fc70e40","title":"Rule 12 - Asset “Is Virtual” Determination Rules for Lansweeper Cloud","path":"/cs/rule-12-asset-is-virtual-determination-rules-for-l","children":[]},{"id":"ci_f2f64ae6dced2c99877c32fa9e77df0bb392f481cbeec708a11ac514dcaf7d96","title":"Rule 13 - Value used for Discovery Source Attribute for Lansweeper Cloud","path":"/cs/rule-13-value-used-for-discovery-source-attribute-","children":[]},{"id":"ci_f6cb8795ff9476e65a3550a8c01e64b72aa1b3f6dca0478bc2f7e7628780158b","title":"Rule 14 - Correlation ID and Correlation Prefix Value for Lansweeper Cloud","path":"/cs/rule-14-prefix-value-used-for-correlation-id-attri","children":[]},{"id":"ci_eb170b46be34f495a1f44e5bd9845977b1edfb3768e5680c9984d21bb4e90bc2","title":"Rule 15 - Suppress CI Insert for Non-Active Assets in Lansweeper Cloud","path":"/cs/rule-15-suppress-ci-insert-for-inactive-assets-in-","children":[]},{"id":"ci_7fcc1d1ecb996a23d9a0e8c6bc340cfd4792e86a49660acacb7337bc46fb4ba9","title":"Rule 16 - Handling of Assets with Scanning Errors in Lansweeper Cloud","path":"/cs/rule-16-handling-of-lansweeper-cloud-it-assets-wit","children":[]},{"id":"ci_4bd6bfac6e6ce60d3dac731eff4646223812693572e615662e4c21c03f93c79b","title":"Rule 17 - Define which Windows Services are Synchronized to ServiceNow for Lansweeper Cloud","path":"/cs/rule-17-define-which-windows-services-are-synchron","children":[]},{"id":"ci_e8c2e18fbe10c95a8368fbfa817844a180ad3586301987a0f022e3a21f51fbef","title":"Rule 18 - Define whether ServiceNow SAM Pro is Installed when Software Licence Keys are Synchronized to ServiceNow for Lansweeper Cloud","path":"/cs/rule-18-define-whether-servicenow-sam-pro-is-insta","children":[]},{"id":"ci_e5ee384d140e3da58f3e1fb3f333913fa1bdbb36b30fde668b7209be8d440e9d","title":"Rule 19 - Which Lansweeper Cloud Custom Field used to store Application Service Mapping Service ID value","path":"/cs/rule-19-which-lansweeper-cloud-custom-field-used-t","children":[]},{"id":"ci_bbeecca3a7ea77255500161ac36e5d5f8aaa05ead3e81e6de67d755f83e263ba","title":"Rule 20 - Synchronization of a Lansweeper Cloud User Oriented Attribute for Assigned_To in ServiceNow","path":"/cs/rule-20-synchronization-of-a-lansweeper-cloud-it-a","children":[]},{"id":"ci_7c8828ba3dff3a1a799d0ec3ea260074d7639367c318e062499a82fdccaac3fd","title":"Rule 21 - Synchronization of a Lansweeper Cloud User Oriented Attribute for Business Owner in ServiceNow","path":"/cs/rule-21-synchronization-of-a-lansweeper-cloud-user","children":[]},{"id":"ci_0820b5e05c47364e1ed2fc08f0a3c52126edc0024d1797cb36ac6ea09bb98a1c","title":"Rule 22 - Handling of Microsoft SQL System Databases for Lansweeper Cloud Sync Jobs","path":"/cs/rule-22-handling-of-microsoft-sql-system-databases","children":[]},{"id":"ci_fe2730ea31edc7cae23ad0925eec2d4dc48762ebcff01c44b9b45c42fcc4db07","title":"Example A - Lansweeper Cloud User Oriented Attribute Processing Examples","path":"/cs/example-a-lansweeper-cloud-it-asset-user-oriented-","children":[]}]},{"id":"ci_9364e7d6596bbf67983b2d90fcf7053f88dc1814cf71f64fb42e5c09e9ba8864","title":"Microsoft 365 Data Sync Rules","path":"/cs/microsoft-365-data-sync-rules","children":[{"id":"ci_399cad7eb4c658a4f37e38926d55587565513632c78a62d275764fb31a8e358e","title":"Rule 1 - Microsoft 365 Record Sets for Resources and Related Child Records","path":"/cs/rule-1-microsoft-365-record-sets-for-resources-and","children":[]},{"id":"ci_98f70024b3da23a603719c193aad7c516e649aaa779b57648e42e41d04f89a52","title":"Rule 2 - Microsoft 365 CI-to-CI Relationships","path":"/cs/rule-2-microsoft-365-ci-to-ci-relationships","children":[]},{"id":"ci_5b41790f27632a12fe606411eeb9ccdae9df375a40f2abc3b0081943d5f1a755","title":"Rule 3 - Mapping of Microsoft 365 Resource Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-microsoft-365-resource-types-to-","children":[]},{"id":"ci_bf3ea8c83f00b94df398e5f74670c4b40cc173b78e21d2e9e78c78ed6bc5cda7","title":"Rule 4 - Mapping of Microsoft 365 Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-microsoft-365-attributes-fields-","children":[]},{"id":"ci_14691c33f9982efd40ec94334cf7a22d81764a65af1fb201d2e3cb0e99a4e9a2","title":"Rule 5 - Mapping of Microsoft 365 Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-microsoft-365-status-values-to-servicenow-status-values","children":[]},{"id":"ci_c8c55fc567962dd9296d25d52b5a2bf427b150612abd7aac84464e136c8fca8b","title":"Rule 6 - Mapping of Microsoft 365 Resource Types to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-microsoft-365-resource-types-to-","children":[]},{"id":"ci_66f60a64b26ccc07465f4ec4b6393ced2c48be1362c8bf50cde328454e3034f5","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for Microsoft 365","path":"/cs/rule-7-automatic-creation-of-new-choice-records-in-servicenow-for-microsoft-365","children":[]},{"id":"ci_d5d3d6614efbf8e1bacc8a3a2b9f24925a2688afa0b9cf802a72a0f8e0707222","title":"Rule 8 - Value used for Discovery Source Attribute for Microsoft 365","path":"/cs/rule-8-value-used-for-discovery-source-attribute-for-microsoft-365","children":[]},{"id":"ci_c9a2a972f5f982899f7b09e67bc7fe34148fe5fdbdeb113139de2e5e52762719","title":"Rule 9 - Correlation ID and Correlation Prefix Value for Microsoft 365","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attr-6","children":[]}]},{"id":"ci_076b80f33ad2aeb7b90ff406de2da9954eacda3cffe51fb6b60e16afe0c78544","title":"MS Defender for Cloud Apps Data Sync Rules","path":"/cs/ms-defender-for-cloud-apps-data-sync-rules","children":[{"id":"ci_1b162396c29005921796184d387eaa1dde88ea7fd0eb30f89554e1264c77d8dd","title":"Rule 1 - Defender for Cloud Apps Resource Types and Related Child Records","path":"/cs/rule-1-defender-for-cloud-apps-resource-types-and-","children":[]},{"id":"ci_075e014ab1b3c7cef7257267f203f146ba249aa0d7f820ed3d4419675c75074c","title":"Rule 2 - Defender for Cloud Apps CI-to-CI Relationships","path":"/cs/rule-2-defender-for-cloud-apps-ci-to-ci-relationsh","children":[]},{"id":"ci_03d166c1d499989b99adc9f822805ffbba85ee7c23dea7137b2a2c41f820d834","title":"Rule 3 - Mapping of Defender for Cloud Apps Resource Types to ServiceNow CMDB CI Classes","path":"/cs/rule-3-mapping-of-defender-for-cloud-apps-resource","children":[]},{"id":"ci_cdb56d640d5177a44dc6b46e50d658b963c9351948da476ee186db50f348dfa0","title":"Rule 4 - Mapping of Defender for Cloud Apps Attributes/Fields into CMDB CI Classes","path":"/cs/rule-5-mapping-of-defender-for-cloud-apps-attribut","children":[]},{"id":"ci_702d2bb0cd734aff1defa8690eb5a610a6f88c71732aef335c6755b4290c93a4","title":"Rule 5 - Mapping of Defender for Cloud Apps Status Values to ServiceNow Status Values","path":"/cs/rule-6-mapping-of-defender-for-cloud-apps-status-v","children":[]},{"id":"ci_187c959c1a044bc4bd6e69876fe965d8ab542d7eac8ac7eab48ea9f66ac40e18","title":"Rule 6 - Automatic Creation of new Choice Records in ServiceNow for Defender for Cloud Apps","path":"/cs/rule-7-automatic-creation-of-new-choice-records--5","children":[]},{"id":"ci_4f006440597da283c6c96936ec79ad239d8b483c5cfe8f9033ca6bc9fdec927c","title":"Rule 7 - Value used for Discovery Source Attribute for Defender for Cloud Apps","path":"/cs/rule-8-value-used-for-discovery-source-attribute-5","children":[]},{"id":"ci_fb3de4bfb8144b2ba7c72ace7bab011c1f2277b784ff67a7e56567dfe8bc0139","title":"Rule 8 - Correlation ID and Correlation Prefix Value for MS Defender for Cloud Apps","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attr-5","children":[]},{"id":"ci_41eea9dfce97c958c78d8aac5b3f87309857c860f6e4a70b6fa56fceece60696","title":"Rule 9 - Default Data Source for Defender for Cloud Apps","path":"/cs/rule-9-default-data-source-for-defender-for-cloud-","children":[]},{"id":"ci_bcb52d3cb6decbb242c47099b5aa2236f0b463c84dac5849f3bd0d8c7ca89ccd","title":"Rule 10 - Maximum Risk Score for Defender for Cloud Apps","path":"/cs/rule-10-minimum-risk-score-for-defender-for-cloud-","children":[]},{"id":"ci_23eca79528717b12fed5003439b02c0f8a9ddd5d7d4b1e4593417ca14cf8c66d","title":"Rule 11 - Defender for Cloud Apps Report Time Frame used by CI Sync","path":"/cs/rule-11-defender-for-cloud-apps-report-time-frame-","children":[]}]},{"id":"ci_3e48e4cfc786c98921c320a894dfa9ca328dd4c8974619a365665f085dbd7ba8","title":"MS Defender for Endpoint Data Sync Rules","path":"/cs/ms-defender-for-endpoint-data-sync-rules","children":[{"id":"ci_3ef44f8957ce8910eaf819ea5b7e9be0b30f516f30d227177d1c43b584fc14bd","title":"Rule 1 - Defender for Endpoint Record Sets for Assets and Related Child Records","path":"/cs/rule-1-defender-for-endpoint-record-sets-for-asset","children":[]},{"id":"ci_0629070c1d3bee3fb2d8e8b199247fce5df00a2599752d6ceb960f1377ec960d","title":"Rule 2 - Mapping of Defender for Endpoint Asset Types to ServiceNow CMDB CI Classes","path":"/cs/rule-2-mapping-of-defender-for-endpoint-asset-type","children":[]},{"id":"ci_f11e6d4c2f5245073d968a10025c12a51172a4349dca1ac20207058a43246b9e","title":"Rule 3 - ServiceNow Master Data Tables updated by CI Sync for Defender for Endpoint","path":"/cs/rule-3-servicenow-master-data-tables-updated-by-ci","children":[]},{"id":"ci_ec108c5bdd1e9814bbb4f9f673ad0d8f069aa2f4220716053b5617e4be0a7d36","title":"Rule 4 - Mapping of Defender for Endpoint Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-defender-for-endpoint-attributes","children":[]},{"id":"ci_61577b81dfec8efc6039a3c5520821a2240bc333090ae5c64995992b95e06c96","title":"Rule 5 - Mapping of Defender for Endpoint Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-defender-for-endpoint-status-val","children":[]},{"id":"ci_aca8a146b1a0dcc7012ffb0bc6f2b84d5c5106abed4016cb4bcccac95529b69e","title":"Rule 6 - Mapping of Defender for Endpoint Asset Types to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-defender-for-endpoint-asset-type","children":[]},{"id":"ci_ff787d7b88836a863f9475be03e6c9c085e2ec8fe97a6cab6e6e4eab7634587f","title":"Rule 6 - Automatic Creation of new Choice Records in ServiceNow for Defender for Endpoint","path":"/cs/rule-6-automatic-creation-of-new-choice-records-in","children":[]},{"id":"ci_5d678c35e48b730cfe538bfb954f6cab926f8065067546e597572e503a0814e0","title":"Rule 7 - Value used for Discovery Source Attribute for Defender for Endpoint","path":"/cs/rule-7-value-used-for-discovery-source-attribute-f","children":[]},{"id":"ci_c0e13bdcd178fae21271cf4186e29ff027863b0eee81b14f6a2afc1ef6d15dc6","title":"Rule 9 - Correlation ID and Correlation Prefix Value for MS Defender for Endpoint","path":"/cs/rule-8-prefix-value-used-for-correlation-id-attrib","children":[]},{"id":"ci_0dcd37f80bf26a57ad45a86b457863eb0b99b62f759be41daa324ab3a92cc53d","title":"Rule 9 - Enrich Defender for Endpoint Device Data (Payloads) from Entra ID","path":"/cs/rule-9-enrich-defender-for-endpoint-device-data-pa","children":[]},{"id":"ci_803e5b91495495b2945912e7747446aced6bb980a8f752c8c135fa4afe16a5af","title":"Rule 10 - Minimum CVSS Threshold Value","path":"/cs/rule-10-minimum-cvss-threshold-value","children":[]}]},{"id":"ci_22fce5c30745a9fb497c7a8a260139ef989f8f553286df9efc00946c3e41ee4b","title":"Nutanix Data Sync Rules","path":"/cs/nutanix-data-sync-rules","children":[{"id":"ci_693f8f30eda366221938370d8271d1577b7de666d5fae66e60bc3cce39bc0bc3","title":"Rule 1 - Nutanix Record Sets for Assets and Related Child Records","path":"/cs/rule-1-nutanix-record-sets-for-assets-and-related-","children":[]},{"id":"ci_c24a8c8b65537f54382e3f9ec7513b94fad210fbe53625e5ef43df4e90e46f14","title":"Rule 2 - Nutanix CI-to-CI Relationships","path":"/cs/rule-2-nutanix-ci-to-ci-relationships","children":[]},{"id":"ci_7dedb69031f6cca6c8deb9bec224ab5cf498ae30132648c5ff78e41316520c15","title":"Rule 3 - Mapping of Nutanix Asset Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-nutanix-asset-types-to-cmdb-ci-c","children":[]},{"id":"ci_15c3765fdb1d59c6b775ab433c7604f474d4875f43090f9e9b1aa440aca616e7","title":"Rule 4 - Mapping of Nutanix Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-nutanix-attributes-fields-into-c","children":[]},{"id":"ci_6e7fd3cef42d22a035721b53b07f977e3ea5523e59e2594718b9c937c4512424","title":"Rule 5 - Mapping of Nutanix Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-nutanix-status-values-to-service","children":[]},{"id":"ci_62243fccd78f34c3ced9b6f4a9d4cda33ec7363f2012a2f2c7e51a12733318e6","title":"Rule 6 - Mapping of Nutanix Asset Types to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-nutanix-record-sets-to-serviceno","children":[]},{"id":"ci_2a647db01c69e509578b14b27a49489cf63ce427a5644cb008bdc30dd1807001","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for Nutanix","path":"/cs/rule-7-automatic-creation-of-new-choice-records--4","children":[]},{"id":"ci_f3d11ca5286104c492397010d24bd789cb36cd9d9dd5b19266d281e2438cea28","title":"Rule 8 - Value used for Discovery Source Attribute for Nutanix","path":"/cs/rule-8-value-used-for-discovery-source-attribute-4","children":[]},{"id":"ci_a876d45be9b34f1cd6c1ed5342b57151a83e3f55827e0f8e97a9939a9b9500be","title":"Rule 9 - Correlation ID and Correlation Prefix Value for Nutanix","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attr-4","children":[]},{"id":"ci_4b74a0c2418678e86ceec4d392b15848b25ec743ab4ba06649a1b596d16c7c2a","title":"Rule 10 - Asset “Is Virtual” Determination Rules for Nutanix","path":"/cs/rule-10-asset-is-virtual-determination-rules-for-n","children":[]}]},{"id":"ci_c1365d08fc75365d7f10b9cd18dacb462e7637e0a152df20786c377c18893449","title":"Omnissa Workspace ONE Data Sync Rules","path":"/cs/omnissa-workspace-one","children":[{"id":"ci_100303d40876f9b3e739be5f4c49d21f82b5def91186e9b84975831e99b2fd87","title":"Rule 1 - Omnissa Workspace ONE Record Sets for Assets and Related Child Records","path":"/cs/rule-1-omnissa-workspace-one-record-sets-for-asset","children":[]},{"id":"ci_b09ab45f1208594c6782a542fdfcce063e61fdd5378c2631adc4c359be15e9cb","title":"Rule 2 - Mapping of Omnissa Workspace ONE Asset Types to ServiceNow CMDB CI Classes","path":"/cs/rule-2-mapping-of-omnissa-workspace-one-asset-type","children":[]},{"id":"ci_4cea1d34992e19adb18743b11745aaeb66747b67821336fec51b7c956dbb45ad","title":"Rule 3 - Mapping of Omnissa Workspace ONE Attributes/Fields into CMDB CI Classes","path":"/cs/rule-3-mapping-of-omnissa-workspace-one-attributes","children":[]},{"id":"ci_6cd949b6839cc7c96040d21dfeca677b1870e1e1da0d4021b358ff3700c7dc65","title":"Rule 4 - Mapping of Omnissa Workspace ONE Status Values to ServiceNow Status Values","path":"/cs/rule-4-mapping-of-omnissa-workspace-one-status-val","children":[]},{"id":"ci_ff218925395f94c99f18ae0612eb18c265a2438d43e40980bcad15f88fff51d7","title":"Rule 5 - Mapping of Omnissa Workspace ONE Asset Types to ServiceNow Category and Sub-Category Values","path":"/cs/rule-5-mapping-of-omnissa-workspace-one-asset-type","children":[]},{"id":"ci_25eebabc9ff6043571e9edefb6a122aa894068a84132f943cff334ff871dbff0","title":"Rule 5 - Automatic Creation of new Choice Records in ServiceNow for Omnissa Workspace ONE","path":"/cs/rule-5-automatic-creation-of-new-choice-records-in","children":[]},{"id":"ci_7492620872122cc9de2797f376a4922a87d5daf49771b7a52c580148d277527b","title":"Rule 6 - Value used for Discovery Source Attribute for Omnissa Workspace ONE","path":"/cs/rule-6-value-used-for-discovery-source-attribute-f","children":[]},{"id":"ci_d32e23a6664a16629c29f3d35456a5b3a55fef1f3790b09dd4bd81bc382f5255","title":"Rule 8 - Correlation ID and Correlation Prefix Value for Omnissa Workspace ONE","path":"/cs/rule-7-prefix-value-used-for-correlation-id-attrib","children":[]},{"id":"ci_b274c569997644ac8355527cd4d00400c5c63e2553afc9b5922e97d9faf591ed","title":"Rule 8 - Synchronization of a Omnissa Workspace ONE User Oriented Attribute for Assigned_To or Owned_By in ServiceNow","path":"/cs/rule-8-synchronization-of-a-omnissa-workspace-one-","children":[]},{"id":"ci_1dd9278c1b4948219c69cedd8f3571d3949cc234bc8ae11f5451ebe23dba2791","title":"Rule 9 - Suppress Synchronization of Omnissa Workspace ONE Mobile Device PII Attributes to CI Records","path":"/cs/rule-9-allow-synchronization-of-omnissa-workspace-","children":[]}]},{"id":"ci_7fc2b85330a0ce488fe91b19dc30fa668a2e7156d749c6c7ce4f2102ae681f01","title":"SolarWinds Orion Data Sync Rules","path":"/cs/solarwinds-orion-specific-data-sync-rules","children":[{"id":"ci_bd0dc53f49eb619daf74b7be8fd9fa74038dbf9fff233800898a7e5f884fdf29","title":"Rule 1 - SolarWinds Record Sets for Assets and Related Child Records","path":"/cs/rule-1-solarwinds-record-sets-for-assets-and-relat","children":[]},{"id":"ci_91d400e15ef6e5e5d52371cdb0904ff46f823e757e2647fcc3accbdbd34af614","title":"Rule 2 - SolarWinds CI-to-CI Relationships","path":"/cs/rule-2-solarwinds-ci-to-ci-relationships","children":[]},{"id":"ci_02fb015b8b60211d2b4a21be84e73c9cd75e3d398addb278521e09e78d06a878","title":"Rule 3 - Mapping of SolarWinds Asset Types to CMDB CI Classes","path":"/cs/rule-3-mapping-of-solarwinds-asset-types-to-cmdb-c","children":[]},{"id":"ci_db086ff952e91812ae0d89ce289f99793bf9bdb070031dfe2d414cae28c854d3","title":"Rule 4 - Mapping of SolarWinds Attributes/Fields into CMDB CI Classes","path":"/cs/rule-4-mapping-of-solarwinds-attributes-fields-int","children":[]},{"id":"ci_db317a551caa47b044900f34eb800387315b0fc1d9b4e294843751ba2a542eb9","title":"Rule 5 - Mapping of SolarWinds Status Values to ServiceNow Status Values","path":"/cs/rule-5-mapping-of-solarwinds-status-values-to-serv","children":[]},{"id":"ci_d35fe7940510ccd4765306405f21af3a4272d1821b34683eda68e60b9a98ba66","title":"Rule 6 - Mapping of SolarWinds Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/rule-6-mapping-of-solarwinds-record-sets-to-servic","children":[]},{"id":"ci_83231aa76e9aa670c664b00c0ed5fc80690cf524e913cfdbd64916e2665b718e","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for SolarWinds","path":"/cs/rule-7-automatic-creation-of-new-choice-records-in","children":[]},{"id":"ci_863272141d291ccb9b352a19eef993c276e2178f48b137c99718a790f8c9d34e","title":"Rule 8 - Value used for Discovery Source Attribute for SolarWinds","path":"/cs/rule-8-value-used-for-discovery-source-attribute-f","children":[]},{"id":"ci_a52425fe24906ed1b585b0ce79b7d0f84edb12d1e57239b015ef60066ac40249","title":"Rule 9 - Correlation ID and Correlation Prefix Value for Solarwinds","path":"/cs/rule-9-prefix-value-used-for-correlation-id-attrib","children":[]}]},{"id":"ci_16c278b411d9ff5daa0793f22fc3a0ea7cbbe55add8d0353fa9ed9a9a8562fdb","title":"VMware vSphere Data Sync Rules","path":"/cs/vmware-specific-data-sync-rule","children":[{"id":"ci_9f6812613c1e79735bd1ca04254785810e07bf422ad35d44445f62e42e9fe45a","title":"Rule 1 - VMware Record Sets for Assets and Related Child Records","path":"/cs/vmw-rule-1-vmware-record-sets-for-assets-and-relat","children":[]},{"id":"ci_6546d37646052dcc9f85f9fbdec45d9d4a0dcfebc676d2a5002db1132b74b92d","title":"Rule 2 - VMware CI-to-CI Relationships","path":"/cs/vmw-rule-2-vmware-ci-to-ci-relationships","children":[]},{"id":"ci_1d1a7d602a52d2c34c80300244b8083c2ae7447067eaed96b3066fcb9fa2a556","title":"Rule 3 - Mapping of VMware Asset Types to CMDB CI Classes","path":"/cs/vmw-rule-3-mapping-of-vmware-asset-types-to-cmdb-c","children":[]},{"id":"ci_5f75247a684f067bc1e05a8114bf11623b87689c930026a91503a81907b8d2bd","title":"Rule 4 - Mapping of VMware Attributes/Fields into CMDB CI Classes","path":"/cs/vmw-rule-4-mapping-of-vmware-attributes-fields-int","children":[]},{"id":"ci_c04ebeff1431c5223902b50f0112bcfb763f00b1a529ebb4f2ce64fc9172eee9","title":"Rule 5 - Mapping of VMware Status Values to ServiceNow Status Values","path":"/cs/vmw-rule-5-mapping-of-vmware-status-values-to-serv","children":[]},{"id":"ci_b0f58b3883fad40ff424018d83a8302a07810a9a9392d21991449c5554c1846c","title":"Rule 6 - Mapping of VMware Record Sets to ServiceNow Category and Sub-Category Values","path":"/cs/vmw-rule-6-mapping-of-vmware-record-sets-to-servic","children":[]},{"id":"ci_c411871e50f8f3795cb86204a64aa0777144071e92593f8017f9911d6a8d3ca9","title":"Rule 7 - Automatic Creation of new Choice Records in ServiceNow for VMware","path":"/cs/copy-of-intu-rule-5-automatic-creation-of-new-choi","children":[]},{"id":"ci_335626536859759cce3888b2de5f49d9ea626f962001727b405d0773c0187984","title":"Rule 8 - Value used for Discovery Source Attribute for VMware","path":"/cs/vmw-rule-7-value-used-for-discovery-source-attribu","children":[]},{"id":"ci_45c79bd0d6f2ac691f5745335687e0b1dab5d904d428dd4f5c437276e1713f7e","title":"Rule 9 - Correlation ID and Correlation Prefix Value for VMware","path":"/cs/vmw-rule-8-prefix-value-used-for-correlation-id-at","children":[]},{"id":"ci_770b8602999b876e15ad2186a8d15ed4de124e381db599fe7e79f8ba1ce11973","title":"Rule 10 - Asset “Is Virtual” Determination Rules for VMware","path":"/cs/vmw-rule-9-asset-is-virtual-determination-rules-fo","children":[]},{"id":"ci_07a22105f729502bff224d089c940bfcd5ae0e80289237ff2cb81dc53661f05d","title":"Rule 11 - Which VMware Custom Field used to store Application Service Mapping Service ID value","path":"/cs/vmw-rule-10-which-vmware-custom-field-used-to-stor","children":[]}]}]},{"id":"ci_13e82615d8c8c87a6d1e8a44d6043ce236405ea8ab4a2920f887e4b8e10eefa7","title":"High Level Setup Instructions","path":"/cs/high-level-setup-instructions","children":[{"id":"ci_3327f1f64db15e993ee4c5f757ec9566db3c4a6a1259461dbca6f2e2b6f762e6","title":"CI Sync On-Prem Agent","path":"/cs/ci-sync-on-prem-agent","children":[{"id":"ci_8d18456569a65a86bcbb3e463c394d4c34491c6d21c6bc63e75ccf2291647ea0","title":"Lansweeper On-Prem with CI Sync On-Prem Agent","path":"/cs/high-level-setup-for-lansweeper-on-prem","children":[{"id":"ci_721955c5b9509d754fcb8ef1161f0f9137ba7c885702e327390072e861567434","title":"Setup Overview (LSOP)","path":"/cs/topology-and-high-level-setup-steps","children":[]},{"id":"ci_9a92aa888575e0d55489f15132f4ed8cb0e368d73abd84693d10027ace365bf3","title":"SQL Authentication Diagrams (LSOP)","path":"/cs/ci-sync-agent-and-sql-authentication-diagrams","children":[{"id":"ci_db921617fb3c16514118dc07f87eca5e3a0cb7868e5a8645679e02842eb92b74","title":"CI Sync Agent and SQL are on the same server (LSOP HL Setup)","path":"/cs/ci-sync-agent-and-lansweeper-sql-are-on-the-same-s","children":[]},{"id":"ci_657031bc142dd6df1ad55187415acf9fd4fc522f0589ebc7255d958f96e391b6","title":"CI Sync Agent and SQL are on separate servers (LSOP HL Setup)","path":"/cs/ci-sync-agent-and-lansweeper-sql-are-on-separate-s","children":[]}]}]},{"id":"ci_272097d8de1a03dca4402deabf3a7a1b3a324a919a24685b50f09c8b6a50f200","title":"InTune with CI Sync On-Prem Agent","path":"/cs/intune-ci-sync-on-prem-agent","children":[{"id":"ci_fd407690f2ef77ed67a96b474af4d79c6eb198200bdc83da92f4042ac5dd1953","title":"Setup Overview (InTune)","path":"/cs/intune-topology-and-high-level-setup-steps","children":[]},{"id":"ci_da44278603ba4625ce385447644693eb080dee5e1ea70a0acbe88c646a145fe2","title":"SQL Authentication Diagrams (InTune)","path":"/cs/ci-sync-agent-and-sql-authentication-diagrams-intu","children":[{"id":"ci_ffff6b40fb0f754c048d685f348db6e6b93a960d95882f64d5a91067ea6b36b4","title":"CI Sync Agent and SQL are on the same server (InTune HL Setup)","path":"/cs/ci-sync-agent-and-sql-are-on-the-same-server-intun","children":[]},{"id":"ci_f9f06819f0e863c3f3d487bf37f4000e50cbfdd3aa3de5d3592ba08b6cd0d9fb","title":"CI Sync Agent and SQL are on separate servers (InTune HL Setup)","path":"/cs/ci-sync-agent-and-sql-are-on-separate-servers-intu","children":[]}]}]}]},{"id":"ci_6c65cd995a582475f470ce2c847a55515b0756509a81e462a34aa1abdd23cc9c","title":"CI Sync SaaS Agent","path":"/cs/ci-sync-saas-agent","children":[{"id":"ci_3b53eeacb7b81b4e4647a6853e3f32ccb913de65f184318adee9a0c70eafde5b","title":"Setup Overview (SaaS Agent for Existing On-Prem Customers)","path":"/cs/diagram-and-steps-overview-existing-on-prem-agent-","children":[]},{"id":"ci_08203f90efb8545af9a1f28a247aaf06d621d04523a89cba865e748088290b40","title":"Setup Overview (SaaS Agent for Cloud Only Customers)","path":"/cs/diagram-and-steps-overview-saas-agent-only-custome","children":[]}]}]},{"id":"ci_978af38fc1630b550124906f4864683571b152fa8b15d557811c696b4e7c717c","title":"Detailed Setup Instructions","path":"/cs/detailed-setup-instructions-all-connectors","children":[{"id":"ci_4d73aaf3886abca0d027cb7c10a44ba2aed3ea580142559b6c58bf71a69164c2","title":"CI Sync with On-Prem Agent","path":"/cs/ci-sync-with-on-prem-multi-source-agent","children":[{"id":"ci_d13b265f9e5103671feb11d8450dd6c9e24871adabe2e0ffc1c1a8bed2e3773a","title":"Overview","path":"/cs/overview","children":[{"id":"ci_fd3bbcc32d76637fe6920c4486ba11b69fbaf341801a1d5b80e2f793ae389d9d","title":"Process Flow","path":"/cs/overview-of-order-and-setup-process","children":[]},{"id":"ci_b4d5dd920f620ff80c276a0487b0cf395f44f5b02c33e2a9ffcc5e5066e3e575","title":"Test vs Prod Context","path":"/cs/test-vs-prod-context-for-this-setup-guide","children":[]},{"id":"ci_da448fa7682c1840e88701dc7dd3f665e0706e5c05035c2a39703fd4f37ed011","title":"Getting Help","path":"/cs/trouble-shooting-and-getting-help","children":[]}]},{"id":"ci_828e231603b24ab1941941847b360fb7ed66236f28661ea9cf6dd09ef7e933ce","title":"Setup Steps for On-Prem Agent","path":"/cs/setup-steps","children":[{"id":"ci_7dcb359718c967631aebe7e8da029b806b853323f0b34f54aa3cec3624563611","title":"S1 - Pre-Setup Checklist","path":"/cs/step-1-pre-setup-checklist","children":[]},{"id":"ci_c0eb20ba5d821ee46c4e7bf3c5e2e768e2fc2d2a1cb5eac6bafcd38af4dbf42a","title":"S2 - Enrol CI Sync SaaS to your Entra ID","path":"/cs/step-2-enroll-ci-sync-saas-to-your-entra-id","children":[]},{"id":"ci_3cbccf989516d4c69485e70d9dcc9bd43b3676339cb8a47c3f918a0ff94d7d38","title":"S3 - Create an Entra ID App Registration for CI Sync Agent Authentication","path":"/cs/step-3-create-an-entra-id-app-registration-for-ci-","children":[]},{"id":"ci_53209705fd969dfbd9e20ab1d649c4adf44b6bb7ba538643681daa13688b858f","title":"S4 - Install the On-Prem Multi-Source Agent","path":"/cs/step-4-install-the-on-prem-ci-sync-multi-source-ag","children":[]},{"id":"ci_7b09e3ec7599718773372805e339742ad50984eb3027de6ee86d9755adfa5e00","title":"S5 -  Register the Multi-Source Agent & Setup Source Connections","path":"/cs/step-5-register-the-ci-sync-agent-and-setup-source","children":[]},{"id":"ci_10f4dac553cf0a6816db4044d1181f2a801476f7e7aef881b9e5e5993570353a","title":"S6 - Configure your ServiceNow for CI Sync","path":"/cs/step-6-configure-your-servicenow-to-be-ready-for-c","children":[]},{"id":"ci_4cd9e3946bc90d49bfe5c4bfe56b0f5c280328b6069f5ceac96bf29aa4364bc5","title":"S7 - Add your ServiceNow Instance as a Destination for CI Sync","path":"/cs/step-7-add-your-servicenow-instance-as-a-destinati","children":[]},{"id":"ci_43e23df69572563cae9ccd9027861f2dd7f4004a01957ba16873fd7cede5f919","title":"S8 - Run a small first Sync (then run more)","path":"/cs/step-8-run-a-small-first-sync-then-progressively-r","children":[]}]},{"id":"ci_bb36ebb68e90edc56f0bc5b10f3bee7e64d28e56c2f556cf21bab7aeffce39e6","title":"Appendices","path":"/cs/appendix","children":[{"id":"ci_389e1ed59bb75ce24872989e1714fe8f08c6a6f695f73c2939887a333c452ec3","title":"Appendix A - Understand how the CI Sync Agent Authenticates to SQL Server","path":"/cs/appendix-a-understand-how-the-ci-sync-agent-authen","children":[]},{"id":"ci_949776ef2b22b55e55bf36fe1abac82f59cdec42c916a5ec45564f4473f66b3e","title":"Appendix B - Review SQL DB Health and Configure SQL Maintenance Plans","path":"/cs/appendix-b-configure-sql-maintenance-plans","children":[]}]},{"id":"ci_3c40f0e9c33a966c88a7fbaf77644dc8f9d9f56fc8ca8c6b42ca62a72d32a343","title":"Add Source Systems to On-Prem Agent","path":"/cs/how-to-add-source-systems","children":[{"id":"ci_1f1bbb7a08718de7d598883534f46cf1cdbffe069e3ec8eae5cc648e5952b8e7","title":"Add BeyondEdge SD-LAN","path":"/cs/appendix-s-how-to-add-beyondedge-sd-lan-as-a-sourc","children":[]},{"id":"ci_66b760fd0b06603fff5d038ccd4869f92e274aa27d5f48a95425e630cf5774e8","title":"Add ExtremeCloud IQ On-Prem","path":"/cs/add-extremecloud-iq","children":[]},{"id":"ci_b43d185c9ba226e1c82e21169162211bbe4f4c6a8d2e66d1b8f438547261da6b","title":"Add Lansweeper On-Prem","path":"/cs/appendix-d-how-to-add-lansweeper-it-on-prem-as-a-s","children":[]},{"id":"ci_f9d90c5ea0f4565aae7c414656e22cd4156d1ea0f18c425ba5d3cc435fd0c408","title":"Add LeanIX","path":"/cs/appendix-r-how-to-add-leanix-as-a-source","children":[]},{"id":"ci_6aad24fc9b5d13fb9ad78972eef8769b74598d706868d9309abfb5ae9d86a862","title":"Add MS Defender for Cloud Apps","path":"/cs/add-ms-defender-for-cloud-apps","children":[]},{"id":"ci_d81afc63017c2322aea5dca3bcb3de96ee0e251277183ac2c4b4ceac46977336","title":"Add MS Defender for Endpoint","path":"/cs/appendix-t-add-defender-for-endpoint-as-a-source","children":[]},{"id":"ci_2d91279fdff7d87f11d943c9474d40972a880bf25fd41cb78ff9f3e16080c3ee","title":"Add Nutanix","path":"/cs/appendix-m-how-to-add-nutanix-as-a-source","children":[]},{"id":"ci_3552e779669a0337d605e2fe5d7fd9137d5690e4b63403c30da3b3538f4b2497","title":"Add Omnissa Workspace ONE","path":"/cs/add-omnissa-workspace-one","children":[]},{"id":"ci_c5b32b5f554ba238214f3443de3470ea728caefc7ffc4a191440df779fdc7a35","title":"Add Palo Alto SD-WAN","path":"/cs/appendix-o-how-to-add-palo-alto-sd-wan-as-a-source","children":[]},{"id":"ci_07ccf4cebd3b49f5e75ade23a5d9553a68489514a55ba7830b0264e673b1f839","title":"Add SolarWinds Orion","path":"/cs/appendix-p-how-to-add-solarwindws-orion-as-a-sourc","children":[]},{"id":"ci_4bcdfc1797674789394f793a7ad28d2c2d8b3f826412f37b315e0d52ba8d02c5","title":"Add SCCM","path":"/cs/appendix-h-how-to-add-sccm-as-a-source","children":[]},{"id":"ci_d164707831827fb315becd9b100c0c11ebaa73aafa1d97421de8603e45afcd37","title":"Add VMware SD-WAN","path":"/cs/appendix-n-how-to-add-vmware-sd-wan-as-a-source","children":[]},{"id":"ci_7673572f9fea424578f81e1f05ad1851a89d1f3ee0c3dd486d2b237e93c2ad23","title":"Add VMware vSphere","path":"/cs/appendix-l-how-to-add-vmware-as-a-source","children":[]}]}]},{"id":"ci_f3e733b6cd71a8c6af4a632c3fe64fb08a95985b5fe590d5198296ed46b02974","title":"CI Sync with SaaS Agent","path":"/cs/cloud-agent-for-customers-with-on-prem-agent","children":[{"id":"ci_9a9df692a1429b2f061e5a5f679e7d1183ecef5750252f92af589866f5ec8fed","title":"Existing On-Prem Agent Customers","path":"/cs/existing-on-prem-agent-customers","children":[{"id":"ci_e3233be8ba153c6b64e4dbcd649d9ffeadd7b9aa7ddbb9212571fea6b9eb0b4f","title":"Context and FAQs","path":"/cs/context-and-faqs","children":[]},{"id":"ci_6b4fd90f2604f8a04da9f6c7c05e18ba4bfb9362c1dadc260c88dd51ff39fe64","title":"Steps to Add Cloud Connectors (Existing Customers)","path":"/cs/steps-and-sme-index","children":[]}]},{"id":"ci_818f9fa92d84e511d00dd7e6fa6123448e4da22c44838e81cab9beed22eb1d71","title":"SaaS Agent Only Customers","path":"/cs/saas-agent-only-customers","children":[{"id":"ci_a06e354633fb226db4b5face3c4c579909c33d7624705bf9a69d682700e369f4","title":"General Overview","path":"/cs/general-overview","children":[]},{"id":"ci_6a1e447b6b2b8507715a80437817aa813fb1bdac61cdf0961230e19b30d7bcd6","title":"Setup Steps for SaaS Agent","path":"/cs/setup-steps-for-saas-agent","children":[{"id":"ci_ba018afad3326dee95e82ea3a34f767db383c61dd3e4f756d3ab5b114e466a89","title":"S1 - Pre-Setup Information","path":"/cs/s1-pre-setup-information","children":[]},{"id":"ci_966927d53acefdb2133ae8a214c790600e179c3d59d549822dc62abb9db7c4b8","title":"S2 - Enroll your CI Sync SaaS Instance to Entra ID","path":"/cs/s2-enroll-your-ci-sync-saas-instance-to-entra-id","children":[]},{"id":"ci_fc85f60098d001b1fa54985fd70c0bb150eb7b1d9553cb02f332c623e601033e","title":"S3 - Configure ServiceNow for CI Sync","path":"/cs/s3-configure-servicenow-for-ci-sync","children":[]},{"id":"ci_fa4fc29d6c3ade7c1da95232c7e52e3a010a12dcd8adbecff99dcb53b254a675","title":"S4 - Add ServiceNow as a Destination for CI Sync","path":"/cs/s4-add-servicenow-as-a-destination-for-ci-sync","children":[]},{"id":"ci_6d6e7c1eca5086a49ef066da272981974f4d3ce724cd152f3c3316fec0e430c7","title":"S5 - Add One/More Source Systems to CI Sync","path":"/cs/s5-add-one-more-source-systems-to-ci-sync","children":[]}]}]},{"id":"ci_e25e6d8f96aca194223a8ee119b0fdefe33dcca66d6479f007d0c459c5d529bf","title":"Common Pages for SaaS Agent","path":"/cs/common-pages-for-saas-agent","children":[{"id":"ci_9ab5dbdab86e35f0aca4854e3c47c973441520215fae9a512317339060fe92ec","title":"Add Source Systems to SaaS Agent","path":"/cs/how-to-create-access-credentials","children":[{"id":"ci_537f51a978649324537e7d209cb836c2042899e4f9342572a941985ff3959c08","title":"Add AWS to SaaS Agent","path":"/cs/add-aws-to-the-saas-agent","children":[]},{"id":"ci_c34a0cd420781a0a57b18ca308f0778e96b30625dba8ab1c56fcb8ae5816939e","title":"Add Azure to SaaS Agent","path":"/cs/add-azure-to-saas-agent","children":[]},{"id":"ci_3e883c3ba19dfa5b06ffd67b3676937c8c7214bb8680dda807fe1406db538de3","title":"Add GCP to SaaS Agent","path":"/cs/add-gcp-to-saas-agent","children":[]},{"id":"ci_28a1c1ed23e6af294722de0cbcfbab955c9893aefbaf8c4bd6289356e82d5c91","title":"Add InTune to SaaS Agent","path":"/cs/add-intune-to-saas-agent","children":[]},{"id":"ci_243f52c3f1e4f49cd3be361b3c8555002f62e8d83e6ef0d40ec96b1469326fa3","title":"Add Jamf to SaaS Agent","path":"/cs/add-jamf-to-saas-agent","children":[]},{"id":"ci_a2c61c4cf57239f4153ddbe84670f813b627f08bfb0e54cead8d8b14e8969ebf","title":"Add Lansweeper Cloud to SaaS Agent","path":"/cs/lansweeper-cloud-creds","children":[]},{"id":"ci_45113b8be3773825869b1ad916ad29a9feae059fe6230ac592d198dec556d72f","title":"Add Microsoft 365 to SaaS Agent","path":"/cs/add-microsoft-365-to-saas-agent","children":[]}]},{"id":"ci_720c5846e3a73b36b88a14f9fd80426c76100c3dfe44f1eccd391059d642aa8a","title":"Run a Small Initial Sync Job (then run more)","path":"/cs/run-a-small-first-cloud-sync-and-then-progressivel","children":[]}]}]}]},{"id":"ci_7a547f4e0b46fdb8847edf63a938ab1855329bb5b65be0ff142c64e78e3a7707","title":"Connection Setting Guides","path":"/cs/connection-setting-guides","children":[{"id":"ci_5a4ef5d4a9e606341b74ccd9e931db08ffca4bb9bd61fa3382309e5d3cca608d","title":"Understanding the use of CI Sync Connection Settings","path":"/cs/understanding-the-use-of-ci-sync-connection-settin","children":[]},{"id":"ci_7328bf3a1fd717d4bc8f7add5ddc5ba0fc5e8172036c4de6e67502c139f8b23a","title":"ServiceNow (dest) Connection Settings","path":"/cs/servicenow-dest-connection-settings","children":[{"id":"ci_b142d6656a9310178b12919b08114f2f73ee83343d098bc0ca34cc62ca3f5a62","title":"Overwrite Correlation Fields on Update in ServiceNow","path":"/cs/overwrite-correlation-fields-on-update-in-servicen","children":[]},{"id":"ci_0891949787abd9a05a3be7d7fcdd569a77e09545073c797e070fcbaa18fbcf5a","title":"Manufacturer Master Data Handling in ServiceNow","path":"/cs/manufacturer-master-data-handling-in-servicenow","children":[]},{"id":"ci_5987d33223afa6b39017ba8d75a5acb897ad18a85dd07984a53a6c2350ee8ee8","title":"Set Manufacturers, Carriers and Cloud Vendors on Parent and Child CIs in ServiceNow","path":"/cs/set-manufacturers-on-cis-in-servicenow","children":[]},{"id":"ci_d1ba6b5cb4e83c29a6b8f0a6294d4626d2206194c46d1c3b06195038df239834","title":"Model Master Data Handling in ServiceNow","path":"/cs/model-master-data-handling-in-servicenow","children":[]},{"id":"ci_96e55fab722112ad89a4d6f162092baf7787c0699429b2e6a3f7b0cf704b27ba","title":"Set Models on CIs in ServiceNow","path":"/cs/set-models-on-cis-in-servicenow","children":[]},{"id":"ci_f6ed406c85be0d6d5f33261142976fc00d3a33cf4f0e477037147ccbeb5d00c1","title":"Which Manufacturer Data Normalisation Service to use for ServiceNow","path":"/cs/which-manufacturer-data-normalisation-service-to-u","children":[]},{"id":"ci_94bef23abe7362910e99184a0d87ea5a121637f7abe52b6377befcc330e66a7e","title":"Is ServiceNow SAM Pro Installed","path":"/cs/is-servicenow-sam-pro-installed","children":[]},{"id":"ci_fc69a692ff5140d46dd18d09a790c6551fcb0c5caa3b90bda7c6149304e4e335","title":"Update First Seen (Discovered) on Update of CIs in ServiceNow","path":"/cs/update-first-seen-discovered-on-update-of-cis-in-s","children":[]},{"id":"ci_5c6555e635bb7a6ec044ffa893e17d87afc78f82f629101007281ffa2dd2c393","title":"Logging and Debugging","path":"/cs/logging-and-debugging","children":[]},{"id":"ci_e593df46e9ee823908f0a000574270412457db9a435c5780ea36cffcac40aef5","title":"Search Rules","path":"/cs/search-rules","children":[]}]},{"id":"ci_969dc1bd236a1c26ff616e0273ffdacf560d2b1b20f0b3a739d9853d7fcf849c","title":"AWS Connection Settings","path":"/cs/aws-connection-settings","children":[{"id":"ci_63502dbaadc3727136751699c6b0c918ac1fa8a01b93b6e92be18abc93ce87b0","title":"Correlation Fields for AWS","path":"/cs/correlation-fields-for-aws","children":[]},{"id":"ci_15b58ad74faf797651feaf5924cf8840feaaaf48a0af511a33acd41099618e20","title":"Tag Synchronization for Cost Centre in AWS","path":"/cs/tag-synchronization-for-cost-centre-in-aws","children":[]},{"id":"ci_68734235927d45a0e5a8dd44d025bf13025c0463705be72344d85dcef137d7eb","title":"Tag Synchronization for Environment in AWS","path":"/cs/tag-synchronization-for-environment-in-aws","children":[]},{"id":"ci_a07d0f211ac2d37211672525b9ab9a58f3018235123368c0a7f95770ad0a7996","title":"Tag Synchronization for Owned By in AWS","path":"/cs/tag-synchronization-for-owned-by-in-aws","children":[]},{"id":"ci_85c12bb7287cbad51efd2d4b8c7c42355f6f3c5faee8654059acdfe6682c3744","title":"Tag Synchronization for Supported By in AWS","path":"/cs/tag-synchronization-for-supported-by-in-aws","children":[]},{"id":"ci_f32ad17d67c5d342a747bec9fb9f4da58c56d45d61c3d88f1747ce31c92eec5d","title":"Application Service Mapping for AWS","path":"/cs/application-service-mapping-for-aws","children":[]},{"id":"ci_e9f829f0a94f4c0c425a50a8213fe95a5e832f5a0d0e1065d850c3d1a075a3d6","title":"Vendor Name for AWS","path":"/cs/vendor-name-for-aws","children":[]},{"id":"ci_c7c956537404c8b5f51d2bc50f550fc91c49ee04d60e48a9f8fd4ebd1695121e","title":"Is Virtual Attribute Handling for AWS","path":"/cs/is-virtual-attribute-handling-for-aws","children":[]},{"id":"ci_f9d55c146997a1d5f3c7cdf581c5bed3809f33a6e4ea0af1154cd109d3f5857a","title":"Extended CI Relationships (CI Dependencies) for AWS","path":"/cs/extended-ci-relationships-ci-dependencies-for-aws","children":[]}]},{"id":"ci_5d6e504ad53f4f94593cdb82f81d652a72fae815c2023bae5342db532899de9a","title":"Azure Connection Settings","path":"/cs/azure-connection-settings","children":[{"id":"ci_054f5672aeb9db962665757cd94e2ac760b1011f5a7c9235786d0b4eaf912677","title":"Correlation Fields for Azure","path":"/cs/correlation-fields-for-azure","children":[]},{"id":"ci_2d98eddd078234a7ae81cdf5dcdc747187d2e9b47c0f5f65cccb6637d0dfffab","title":"Location Data Handling for Azure","path":"/cs/location-data-handling-for-azure","children":[]},{"id":"ci_e6d3aa859a3d9afe63c1fc2ffb2d19a6cceafdffb6b5b2d3b723513f5ae29b55","title":"Tag Synchronization for Cost Centre in Azure","path":"/cs/tag-synchronization-for-cost-centre-in-azure","children":[]},{"id":"ci_6cba10e07aff9c25dd7d8b78249c701f94d4a0a43ecce0a6f68bb58e2ad2584b","title":"Tag Synchronization for Environment in Azure","path":"/cs/tag-synchronization-for-environment-in-azure","children":[]},{"id":"ci_302fe51fe3d0d9f6f1464f26367747ebf53278bab8e16e968e8e381b178a4031","title":"Tag Synchronization for Owned By in Azure","path":"/cs/tag-synchronization-for-owned-by-in-azure","children":[]},{"id":"ci_0508d9d33c555355050e1145fd994cd918980f4e0f35afca60b2f214f49660c1","title":"Tag Synchronization for Supported By in Azure","path":"/cs/tag-synchronization-for-supported-by-in-azure","children":[]},{"id":"ci_6e262e1490f1dcec040724ddb1282fe8d332ef31d610bfac8d9e51475630b1c5","title":"Application Service Mapping for Azure","path":"/cs/application-service-mapping-for-azure","children":[]},{"id":"ci_0362952d950ec2d7a9971a3cea54c4774e60bd8bf5deb53cad50d077ba1fb311","title":"Vendor Name for Azure","path":"/cs/vendor-name-for-azure","children":[]},{"id":"ci_6bd98a31f7816fa4ac8af9886ff2805aaa921626e5d6cdba2a69dbf591917535","title":"Is Virtual Attribute Handling for Azure","path":"/cs/is-virtual-attribute-handling-for-azure","children":[]}]},{"id":"ci_8ead9ab59f7aa40a6f5d465dea97341472668e0cc65b2c09040f11c6e9e73701","title":"ExtremeCloud IQ On-Prem Connection Settings","path":"/cs/extremecloud-iq-on-prem-connection-settings","children":[{"id":"ci_685e9aaa9f66b7ac381b49116d4d1dc56a717c140b57363c59d9eef9419f9194","title":"Correlation Fields for ExtremeCloud IQ On-Prem Orion","path":"/cs/correlation-fields-for-extremecloud-iq-on-prem-ori","children":[]}]},{"id":"ci_1fddf14e03359d1916219efd648bcaf0706818c2f3ada2c49357988ed9dcb200","title":"GCP Connection Settings","path":"/cs/gcp-connection-settings","children":[{"id":"ci_1b6aa5438b82d2f7df705101e8010c412132550d493701364bc3fe1f937b51be","title":"Correlation Fields for GCP","path":"/cs/correlation-fields-for-gcp","children":[]},{"id":"ci_d4b28658e6af626174a8f5ef5204ac9e1dd59d105bce544582ea0b03ac576a18","title":"Label (Tag) Synchronization for Cost Centre in GCP","path":"/cs/label-tag-synchronization-for-cost-centre-in-gcp","children":[]},{"id":"ci_535bb6512e18755c46632cf0df217f5946a4b622777bb028ced7ba6ee383f191","title":"Label (Tag) Synchronization for Environment in GCP","path":"/cs/label-tag-synchronization-for-environment-in-gcp","children":[]},{"id":"ci_e8211443b08ddf37121ef688c2d5fc0da17836377e25ee13f518ec005c27731a","title":"Label (Tag) Synchronization for Owned By in GCP","path":"/cs/label-tag-synchronization-for-owned-by-in-gcp","children":[]},{"id":"ci_98110af3b273b8138bbb6478e689a487765b2248a5c103da47ccbaa608e56ac3","title":"Vendor Name for GCP","path":"/cs/vendor-name-for-gcp","children":[]},{"id":"ci_5c1551dbdd73ee051f85630b98c2519b419a3fe5678696c4341755e28b789016","title":"Is Virtual Attribute Handling for GCP","path":"/cs/is-virtual-attribute-handling-for-gcp","children":[]}]},{"id":"ci_1508b25dae52b7b44968768490194016b2c701699dbda69957cdbfeb68a9dcc4","title":"InTune Connection Settings","path":"/cs/intune-connection-settings","children":[{"id":"ci_782baabc9cc981d166af5ff076cf773d9e56498e9cc398dc7641019023aef7fc","title":"Correlation Fields for InTune","path":"/cs/correlation-fields-for-intune","children":[]},{"id":"ci_b41a17d90e188840b9dec377120bcb20b3f8b6e15760be8b55012dd81001fe72","title":"BYOD Handling for InTune","path":"/cs/byod-handling-for-intune","children":[]},{"id":"ci_c54e3081a7e0458a53cef953fa1a8c0a821fac3be31cfee91befcc15c94563b5","title":"PII Handling for InTune","path":"/cs/pii-handling-for-intune","children":[]},{"id":"ci_5c262229bfdd0ef80188d8f8d307d415d4f1ead418729e65ae51072d7aac2f18","title":"Convert Windows OS Version and Name format for InTune","path":"/cs/convert-windows-os-version-to-yyh1-2-format-for-in","children":[]}]},{"id":"ci_7ce0f37f7da21023394b2ef3005e8dd49a049520791cd56f214e9bba25a64fac","title":"Jamf Connection Settings","path":"/cs/jamf-connection-settings","children":[{"id":"ci_492be89ccb5ddc33be87d77eef620745632e8bfa3d5d12b67edfe97da8dfc2fd","title":"Correlation Fields for Jamf","path":"/cs/correlation-fields-for-jamf","children":[]},{"id":"ci_dd1aaca2e7abb0d139876583876a9d720afa3d692c4b020d6d37e9cd8b2e064c","title":"PII Handling for Jamf","path":"/cs/pii-handling-for-jamf","children":[]}]},{"id":"ci_41dfa37df144b6873a1460555b2ed7e300938a05190c0c77cfc13814a4e76880","title":"Lansweeper Cloud Connection Settings","path":"/cs/lansweeper-cloud-connection-settings","children":[{"id":"ci_39a5d6bcdab8597fcd69ce72d0d0c3d914a9f2e02fdfc37561b77aadbe2b9200","title":"Correlation Fields for Lansweeper Cloud","path":"/cs/correlation-fields-for-lansweeper-cloud","children":[]},{"id":"ci_2956896ad019de4b6bf0427523aec0f03dff7301d85b3ee6d3fb10023056b60f","title":"Location Data Handling for Lansweeper Cloud","path":"/cs/location-data-handling-for-lansweeper-cloud","children":[]},{"id":"ci_c1e427c9570708548f0dae879f5284476303d91c847bfc037b9ed0d13c46868f","title":"Insert Suppression for Non-Active Records in Lansweeper On-Cloud","path":"/cs/insert-suppression-for-non-active-records-in-lansw","children":[]},{"id":"ci_47bec04035bd094be1c7a7f96cf3b6de1416ee3893c72e01baae206a754c2598","title":"Insert Suppression of Records with Scan Errors in Lansweeper On-Cloud","path":"/cs/insert-suppression-of-records-with-scan-errors-in-","children":[]},{"id":"ci_05127ef7f7522911652b53f368b0efb3a98a28cf42aa8ebeddac444dd6625a4a","title":"Which Microsoft SQL Databases to ignore for Lansweeper Cloud Sync Jobs","path":"/cs/which-microsoft-sql-databases-to-ignore-for-lanswe","children":[]}]},{"id":"ci_9c29f0710e1bcd74ae2646783ab831acaa4d96aae35a874ffe545d38f9256372","title":"Lansweeper On-Prem Connection Settings","path":"/cs/lansweeper-it-ot-on-prem","children":[{"id":"ci_73e3e6ab79a7f081bc7e5c606d7b3d39ce0232ed399600a84c2b307244976883","title":"Correlation Fields for Lansweeper On-Prem","path":"/cs/correlation-fields-for-lansweeper-it-ot-on-prem","children":[]},{"id":"ci_dd72e56f2503501062288ba523a76aa795fbe81cb23484bc51647e003150c11d","title":"Virtualization (Virtual Server Detection) for Lansweeper On-Prem","path":"/cs/virtualization-virtual-server-detection-for-lanswe","children":[]},{"id":"ci_a873facdbee334bec08c9f378ff03e5b61f1cbb1bde8dd25bf04d3a22249b102","title":"Location Data Handling for Lansweeper On-Prem","path":"/cs/location-data-handling-for-lansweeper-it-ot-on-pre","children":[]},{"id":"ci_6dd52289bfd84bf0751902096d6d609b9da69e8a85cf1d26b422ebdb11fcd180","title":"Insert Suppression for Non-Active Records in Lansweeper On-Prem","path":"/cs/insert-suppression-for-lansweeper-it-ot-on-prem","children":[]},{"id":"ci_3a62a2f54cb2d937a32e5431be4fe672e27774bd452c2c014935beeb8d616416","title":"Application Service Mapping for Lansweeper On-Prem","path":"/cs/application-service-mapping-for-lansweeper-on-prem","children":[]},{"id":"ci_f00bb1f65c2620655ed1d731820da95b000f6e774fe2b8af1cbfa3d4205cccfb","title":"Device Filtering for Lansweeper On-Prem","path":"/cs/device-filtering-for-lansweeper-on-prem","children":[]},{"id":"ci_41978710b00d1904015cc34473e9509f1b21e5962732615a27e45057e7eebc95","title":"Target Mobile Table Class for Lansweeper On-Prem","path":"/cs/target-mobile-table-class-for-lansweeper-on-prem","children":[]},{"id":"ci_9daad38b4d96f1c6c196609220ef8497e2ae73a576f3b5e915baee15f03b81f6","title":"Deduplciate Assets by Serial Number for Lansweeper On-Prem","path":"/cs/deduplciate-assets-by-serial-number-for-lansweeper-on-prem","children":[]},{"id":"ci_9f2ac7dd48726d6262bf0e71a5f1f62828a2c5b810c0f55b6243523c12a2b9bd","title":"Synchronize Displays as Peripherals for Lansweeper On-Prem Connector Applicability","path":"/cs/synchronize-displays-as-perhiperals-for-lansweeper","children":[]},{"id":"ci_f64fe8f173fa74e1e27c6c1c9eed1c093f498635f65ad41242f286e2b0c8d22c","title":"Linux Disk and File System synchronization for Lansweeper On-Prem","path":"/cs/linux-disk-and-file-system-synchronization-for-lansweeper-on-prem","children":[]}]},{"id":"ci_fffb4eea6244bb2a59bf5674dd1630ebdfad6a2c59e95292f379d7b640f2f8de","title":"Microsoft 365 Connection Settings","path":"/cs/microsoft-365-connection-settings","children":[{"id":"ci_9aeb4f3f02ed82690121b6b5e48b748c34fe1d41eccf2e049c6271cc6bf8b024","title":"Correlation Fields for Microsoft 365","path":"/cs/correlation-fields-for-microsoft-365","children":[]}]},{"id":"ci_386eba41c585d96a6be9ef482e52295da0a741d1f3a06c5175ff2ca7b1bf91b9","title":"MS Defender for Cloud Apps Connection Settings","path":"/cs/ms-defender-for-cloud-apps-connection-settings","children":[{"id":"ci_0b5b154fead163a9a5ceca8a5cc4843b7ede458a154d1043db7999395d0e7bbd","title":"Correlation Fields for Defender for Cloud Apps","path":"/cs/correlation-fields-for-defender-for-cloud-apps","children":[]},{"id":"ci_4614f59854d2f98d5e2b3eb99dc55eff793e811e1355b707ed33327c808da341","title":"Allow User Synchronization for Defender for Cloud Apps","path":"/cs/allow-user-synchronization-for-defender-for-cloud-","children":[]},{"id":"ci_d88b150987c6cb3aac4b2c8f54bca3c50204164b411528e1c52701553ebf04c2","title":"Maximum Risk Score for Defender for Cloud Apps","path":"/cs/minimum-risk-score-for-defender-for-cloud-apps","children":[]},{"id":"ci_5b57bb95055237ebd401f2957972548f8e3bcef53c403518bd1c726cd6e88633","title":"Report Time Frame for Defender for Cloud Apps","path":"/cs/report-time-frame-for-defender-for-cloud-apps","children":[]}]},{"id":"ci_4b9c3ee3534cdaf4357079514a7ded5da962ed194bcf1d11a6be985dc80d719a","title":"MS Defender for Endpoint Connection Settings","path":"/cs/ms-defender-for-endpoint","children":[{"id":"ci_4f668876df92aa83d4fc61e3a88ca8eef332778c07094976830f593a35dc2e40","title":"Correlation Fields for Defender for Endpoint","path":"/cs/source-ms-defender-for-endpoint-setting-correlatio","children":[]},{"id":"ci_d2e7b49de7e2316eb25ad968929f16deeaf79b0dbbb7b2652ade85677ea7ed64","title":"Minimum CVSS v3 Value for Defender for Endpoint","path":"/cs/source-ms-defender-for-endpoint-setting-minimum-cv","children":[]},{"id":"ci_632a50cee6d90745d17751fa00f1d4876c0f730761649e1d3d627ee36cd9a9af","title":"Enrich Defender for Endpoint Device Payloads from Entra ID","path":"/cs/source-ms-defender-for-endpoint-setting-entra-id-e","children":[]},{"id":"ci_2eb7ecc0429de29701e23b9180e6c60f59681f2ef24e64fb67616724d0587012","title":"Status Mapping for Defender for Endpoint","path":"/cs/status-mapping-for-defender-for-endpoint","children":[]}]},{"id":"ci_cc763dee421ca0a1effc539279e2b22ecb0e39140b529962973248552a9ef20e","title":"Nutanix Connection Settings","path":"/cs/nutanix-connection-settings","children":[{"id":"ci_6907995e964dcd3884b86cb3a7a549a36a354f0a2366af65c06197fdff5546f5","title":"Correlation Fields for Nutanix","path":"/cs/correlation-fields-for-nutanix","children":[]}]},{"id":"ci_0fd5837dbfab4d1526a96cfa311dc995d8066a0e4c7127a92d17321f14867308","title":"Omnissa Workspace ONE Connection Settings","path":"/cs/omnissa-workspace-one-connection-settings","children":[{"id":"ci_311f3e0fbcddb353d8c34a120f2b2ddc69f6d03f733f7a67f897e7331e6305b7","title":"Correlation Fields for Omnissa Workspace ONE","path":"/cs/correlation-fields-for-omnissa-workspace-one","children":[]},{"id":"ci_3c5960fe870c98b91a0c62ef9e619f05949e07b0470272ec831b439f71243a4d","title":"PII Handling for Omnissa Workspace ONE","path":"/cs/pii-handling-for-omnissa-workspace-one","children":[]}]},{"id":"ci_f785adc47476eb21db7d98efa52f668deef4ea29ed504b4f1a4ab4e58d26abe5","title":"SolarWinds Orion Connection Settings","path":"/cs/solarwinds-orion-connection-settings","children":[{"id":"ci_1922939a6c5aebd6a733b6aef14fdaf3f4d431869bc89c36d178fb788d3f729c","title":"Correlation Fields for SolarWinds Orion","path":"/cs/correlation-fields-for-solarwinds-orion","children":[]}]},{"id":"ci_daf90b6cfce9376e3a043968b9e13f630341d6e529e15d78a929c5995af19b3d","title":"VMware vSphere Connection Settings","path":"/cs/vmware-vsphere-connection-settings","children":[{"id":"ci_26ee54fc974c968512b205592bb48afae3083b647232ec1037ba322c7de5b592","title":"Correlation Fields for VMware vSphere","path":"/cs/correlation-fields-for-vmware-vsphere","children":[]}]}]}]},{"id":"ci_d358769cb9c7c75d4aa8652c0785a37a3817db6e16466d67599cf08be4b98421","title":"CI Sync Knowledge Base","path":"/cs/ci-sync-knowledge-base","children":[{"id":"ci_feb6af3903864a4f1cca44aa9e745ef4aca7c1e0106f180f04372e999e849273","title":"CI Sync Agent","path":"/cs/ci-sync-agent","children":[{"id":"ci_459dc86fac01cb3a56a2bfab03eabae7c490963d327e0e70f2aea008a53052e5","title":"Troubleshoot - \"error\": \"Agent:SQLserver01 Version:x-cise-agent-ver/2.2.0.0 Error:A network-related or instance-specific error occurred while establishing a connection to SQL Server","path":"/cs/ckb005-troubleshoot-error-agent-sqlserver01-versio","children":[]},{"id":"ci_8600e3a15cf03dbf9cdd80ce7f3b223b92b012519e1354609841d99fdaff79ef","title":"Troubleshoot - Synchronization fails with error \"Invalid object name ‘STRING_SPLIT’\"","path":"/cs/ckb009-troubleshoot-synchronization-fails-with-err","children":[]},{"id":"ci_46be3d39090c480694f0c594805acc68ee7cccf5c42661255fc739cda93d6303","title":"Troubleshoot - Cannot open database \"%\" requested by the login. The login failed. Login failed for user '%'.","path":"/cs/ckb012-troubleshoot-cannot-open-database-requested","children":[]},{"id":"ci_da2f11eff4f1dcf0bfb0869a8d0a86c87af3cb91e2268bec4e1c92c306068ad0","title":"Troubleshoot - AADSTS50146: This application is required to be configured with an application-specific signing key.","path":"/cs/ckb014-troubleshoot-aadsts50146-this-application-i","children":[]},{"id":"ci_204958dd8ed21cae8b86ebf89b15f3f2dd0c2e40f6cce97c195595da52b867af","title":"Troubleshoot - New Agent errors on startup \"Access to the path is denied\".","path":"/cs/ckb015-troubleshoot-new-agent-errors-on-startup-ac","children":[]},{"id":"ci_cd8f896ed5b0dd4044c904c591cd684711e8e7cec776a26aae4797430594c4ca","title":"Troubleshoot - Job fails with Agent Error \"Failed to generate SSPI context\"","path":"/cs/ckb017-troubleshoot-job-fails-with-agent-error-fai","children":[]},{"id":"ci_0631d66626a1b594b5de7b90cfcfc9789d0b94a7fe4cdaf73469b54c05367a54","title":"Troubleshoot - Installer bypasses the multi-instance page","path":"/cs/ckb018-troubleshoot-installer-bypasses-the-multi-i","children":[]},{"id":"ci_3e9d1aeda46fe4cfd30b51d8e1477125647477eb5d8bdea102c9dd87d13a0c6d","title":"Troubleshoot - Configuration Utility Connection Registration Error","path":"/cs/ckb019-troubleshoot-configuration-utility-connecti","children":[]},{"id":"ci_f4d0902afb7edc9190ed6667d57e465fed6b442e997793087bf54891f474e7dd","title":"Troubleshoot - Error validating Agent Authentication Method = Certificate","path":"/cs/ckb020-troubleshoot-error-validating-agent-authent","children":[]},{"id":"ci_98cb13702f9c4eeef2f72b72325000e29633f8b4b6a7ca3a60353151bdf591d7","title":"How-to - Enable CI Sync Agent Installer debug logging","path":"/cs/ckb022-how-to-enable-cisync-agent-installer-debug-","children":[]},{"id":"ci_0f58d781890e732485ca7251ba0e78461fea713bb25cb6ced911cdf1adae0bbb","title":"Troubleshoot - Error - No such host is known","path":"/cs/ckb027-troubleshoot-error-no-such-host-is-known","children":[]},{"id":"ci_f98a42548fefea9b173d13c7188e6279d6215efbbe4b945d2abe6d5d1b04ac8a","title":"Troubleshoot - Unable to create/update connection because a partial match exists","path":"/cs/ckb028-troubleshoot-unable-to-create-update-connec","children":[]},{"id":"ci_689ac0bf2899495a3b32509b84111ef87143e8d1d1d5d5c79526b619cdb53ea7","title":"Troubleshoot - Job fails with Deadlock error","path":"/cs/ckb040-troubleshoot-job-fails-with-deadlock-error","children":[]},{"id":"ci_9a691b2e65a17b0c325dc2ff0a275d9c21b887ef6cb7226e51f3c94bed763eec","title":"Troubleshoot - Job fails with SQL Timeout error :Timeout expired","path":"/cs/ckb041-troubleshoot-job-fails-with-sql-timeout-err","children":[]},{"id":"ci_ac3e2ce2058c3cc18e76a65b8089b40692ff816406f4a495cbb6e509765bb72f","title":"Troubleshoot - CI Sync Agent Configuration connection validation error - Keyset does not exist","path":"/cs/ckb042-troubleshoot-cisync-agent-configuration-con","children":[]},{"id":"ci_68eabaf6e44ea887867579043d67c69ed5325a1dde522a912fc8e37c42db272d","title":"Troubleshoot - CI Sync Agent Configuration connection validation error - Certificate not found","path":"/cs/ckb043-troubleshoot-cisync-agent-configuration-con","children":[]},{"id":"ci_0f418f69e3e6aa713b63aea9ba8fa6d34e3b1dd0e425469d628e96cf27d5b808","title":"How-to - Configure SQL Maintenance Plans on SQL database(s) for SQL based Source Systems Plan","path":"/cs/ckb050-how-to-setup-a-rebuild-index-maintenance-pl","children":[]},{"id":"ci_0221b1b37c7eea03d9ba93391e547b0850be93d77cb37020802a7f2d542b25e1","title":"Troubleshoot - \"RecVer schema version x.x.x does not match expected x.x.y\"","path":"/cs/ckb051-troubleshoot-recver-schema-version-x-x-x-do","children":[]},{"id":"ci_6a780444cd938a61a0ed12a5d698f5ca3f303681fd70fff090aed7d8a1c925b2","title":"How-to - Fix Script to delete records inserted by CI Sync","path":"/cs/fix-script-to-delete-records-inserted-by-ci-sync","children":[]},{"id":"ci_d3f6a14de625a5c812ccebde78bd50e046166cf9276c4a4a51a826a436a4267b","title":"How-to - Update an Expired Client Secret for the App Registration that represents the CI Sync Agent","path":"/cs/ckb054-how-to-update-an-expired-client-secret-for-","children":[]},{"id":"ci_f3365f6999650d4fec8524ae1fa67c8f38c2b2ca80eba8fe7cd2224d7303c5c9","title":"Troubleshoot - Agent is offline","path":"/cs/troubleshoot-agent-is-offline","children":[]},{"id":"ci_fa643f463e2866ee987335c62571e865435ae5161c1d6f7bfbf1fb1f68413c8b","title":"How-to - Upgrade the CI Sync Agent","path":"/cs/how-to-upgrade-the-ci-sync-agent","children":[]},{"id":"ci_a0a776ccc935d2936ab8b8ece77ea8c3fee2290021d46d4402dfb1b7a8cd9b01","title":"Troubleshoot - Error Azure authentication: The SSL Connection could not be established, see inner exception - during Agent Registration.","path":"/cs/troubleshoot-error-azure-authentication-the-ssl-connection-could-not-be-established-see-inner-exception-during-agent-registration","children":[]},{"id":"ci_dffa71965b1031b074b9b02ebc77145a2bd80aad083fecafd694363765051ae0","title":"Troubleshoot - \"error\": \"A network-related or instance-specific error occurred while establishing a connection to SQL Server. Verify that the instance name is correct and that SQL Server is configured to allow remote connections\"","path":"/cs/troubleshoot-error-a-network-related-or-instance-s","children":[]}]},{"id":"ci_b14bbac04a292584cd8b59ed7b7828133fa4beb7e1df4c55b947f950f34e24fa","title":"CI Sync SaaS and Web UI","path":"/cs/ci-sync-saas-and-web-ui","children":[{"id":"ci_ec301242cc7eed5a502416344842e1e0ec7ba97ffa439e0d71aab175f677ca6f","title":"Troubleshoot - Unable to create job - Destination connection ‘<servername>’ does not have environment ‘prod’","path":"/cs/ckb003-troubleshoot-unable-to-create-job-destinati","children":[]},{"id":"ci_cb97c440e79638b2be0c447e56af89af2210b0ef5f7d6b936150d09ce25a3edb","title":"How-to - ServiceNow Test Access","path":"/cs/ckb010-how-to-servicenow-test-access","children":[]},{"id":"ci_449ea81162546ca54728bea4afb7f82cb699a0ea0c3c4aa50d3907ac73c8501a","title":"How-to - Clear test mappings following a clone","path":"/cs/ckb025-how-to-clear-test-mappings-following-a-clon","children":[]},{"id":"ci_082546aa5e875d5f0db896d5cfc1e88cce579cd724bd0bd24fb9675c1e6ecc81","title":"Troubleshoot - ServiceNow returned 401 - unauthorized, required to provide auth information","path":"/cs/ckb026-troubleshoot-servicenow-returned-401-unauth","children":[]},{"id":"ci_9aabbb2539d13f05cca7a245ce7fc8b3e6d12d945a4c150505d487a8ab8f2061","title":"Troubleshoot - Job does not complete. Error: Task did not complete within 20 minutes","path":"/cs/ckb031-troubleshoot-job-does-not-complete-error-ta","children":[]},{"id":"ci_931f10912639f9c4665fe205f4ca3f3fecbd3b9a0dfcad0fd19780747a8e4dc6","title":"How-to - Enable Meta-data logging to reconcile synced data between Lansweeper and ServiceNow","path":"/cs/ckb045-how-to-enable-meta-data-logging-to-reconcil","children":[]},{"id":"ci_e1c29e4773b1c2949ab9c3c0c40885c3d07f0037527d11106df773fd7d5ca9ea","title":"Troubleshoot - No scheduled jobs / the schedule date has been reached","path":"/cs/troubleshoot-no-scheduled-jobs-the-schedule-date-h","children":[]},{"id":"ci_285a5c6b6cdf00821b4fe05b679e6baf87c195b35884d2451a6b88e3e21bce2e","title":"FAQ - How often to schedule Delta Sync and Full Sync Jobs","path":"/cs/faq-how-often-to-schedule-delta-sync-and-full-sync","children":[]},{"id":"ci_61a2b5ae69d67ef2a297f69c67ecdbedbeaa536ef3381957a200daa5edff3c2d","title":"How-to - Promote CI Sync Config changes from TEST to PROD","path":"/cs/how-to-promote-your-changes-in-test-to-prod","children":[]},{"id":"ci_d2b78ee71e6fa2091140fd1ab83d2ab94a4c8359f1762fcf49480510013a4c7b","title":"How-to - Setup Application Service Mapping for use with CI Synchronizer and Azure","path":"/cs/ckb053-how-to-setup-application-service-mapping-fo","children":[]},{"id":"ci_3a8d95c999c3e29736cc07cce80711cb77f3769f97e70b7eac50e927dd70eb67","title":"How-to - Setup Application Service Mapping for use with CI Synchronizer and Lansweeper On-Prem","path":"/cs/ckb021-how-to-setup-application-service-mapping-fo","children":[]},{"id":"ci_d0fb3481cc433f8bb89ee889776d69b0d52f4ff1405e7a16cad33e0c9888462d","title":"How-to - Setup Application Service Mapping for use with CI Synchronizer and AWS","path":"/cs/how-to-setup-application-service-mapping-for-use-w","children":[]}]},{"id":"ci_239b5d9120c6819fb3a07655213079446ebfecd2fc1001d874ae292a4e4c8af3","title":"CI Sync Connectors","path":"/cs/ci-sync-connectors","children":[{"id":"ci_d3c426665d4c1064dd8e2b11973c3cb85abb9c20cb3d9b66b9c132d98519faec","title":"FAQ - Why are Lansweeper records with a scanning error NOT synchronized?","path":"/cs/ckb052-faq-why-are-lansweeper-records-with-a-scann","children":[]},{"id":"ci_3f201be5570c44a5e464eca26793dab12397bb7197f4882b5dee8ea7ecda5330","title":"FAQ - What happens to duplicate IP Scanning Locations in Lansweeper","path":"/cs/ckb008-faq-what-happens-to-duplicate-ip-scanning-l","children":[]},{"id":"ci_3cd376f6c91dddbb83075a0cf933bdfb16311375c747e52cf0ee9f91a56b552f","title":"How-to - Trace a synchronized record between Lansweeper and ServiceNow","path":"/cs/ckb044-how-to-trace-a-synchronized-record-between-","children":[]},{"id":"ci_bc12f74d603e39122b2d6b9f9411460c4af73cc8926f2c3e8dcfd9b2be2109a2","title":"How-to - Limit record syncing from my Lansweeper database for testing using the connection Device Filter","path":"/cs/ckb038-how-to-limit-record-syncing-from-my-lanswee","children":[]},{"id":"ci_28c70d887620228064838db934d6b3ea1c1fc9b56a7fcc8139f5c5960a81f508","title":"FAQ - Moving your Intune Connector from v1 to v2","path":"/cs/faq-moving-your-intune-connector-from-v1-v2","children":[]},{"id":"ci_8cd8d4036cfb11bfad1445d583c4e51a5c60edf229fdc265c5cb819fed54d9a9","title":"GCP Authentication Concept Socialisation (for Workload Identity Federation)","path":"/cs/gcp-authentication-concept-socialisation-for-workl","children":[]},{"id":"ci_fe06b99be6e0c9cbd5bfa2391e6c341efa0063d8c67d604bc18d4137ce411a25","title":"How-to - Update an expired client secret for Azure source connection","path":"/cs/how-to-update-an-expired-client-secret-for-azure-source-connection","children":[]},{"id":"ci_f69da39b68d1369c8683219994415ba6f87559833545893b0d2d9fd4a02a96c6","title":"How-to - Update an expired client secret for Intune source connection","path":"/cs/how-to-update-an-expired-client-secret-for-intune-source-connection","children":[]}]},{"id":"ci_6630a2949bd0d037d4df5f3045843e954fcd1c82027bed6fe1d8f4ed9f857703","title":"General KB Articles","path":"/cs/other-and-general-kb-articles","children":[{"id":"ci_da6250c2fd3154e5c4fb9f4432f0e4161180c333bd2448f0dda0623578297179","title":"How-to - Recovery from Lansweeper Database that has been deleted","path":"/cs/ckb004-how-to-recovery-from-lansweeper-database-th","children":[]},{"id":"ci_71eeb3a07c04e990f5057ec1052a103d743b50b8fc1796a2f858912f0944969e","title":"Troubleshoot - CI Sync unable to update company field on cmdb_ci records due to default ACL","path":"/cs/ckb013-troubleshoot-ci-sync-unable-to-update-compa","children":[]},{"id":"ci_7a0df7d97d4899a62b20a8db25e1e86679a0e5e5b8b78bfb4403e50cf35dec43","title":"Troubleshoot - SN call exceeded timeout value of 80000ms","path":"/cs/ckb011-troubleshoot-sn-call-exceeded-timeout-value","children":[]},{"id":"ci_90bbd3f30fe70805f29bd4f67021cf973d48e42db339e0d12159161a7b39437f","title":"Troubleshoot - CI Sync is synchronizing Switch Ports, but they are not visible in ServiceNow.","path":"/cs/ckb016-troubleshoot-cisync-is-synchronizing-switch","children":[]},{"id":"ci_3a0bc8b11e12ffb61ee857b0be7d248befefd6300ee123df6fb9efd8e0b3015d","title":"Troubleshoot - 403 Forbidden Error when processing some Manufacturer records","path":"/cs/ckb023-troubleshoot-403-forbidden-error-when-proce","children":[]},{"id":"ci_67c66db1c231d1e0efcbeb21851f369c8e25b09e4b97374f7ad381327c1fadff","title":"Troubleshoot - User is unauthorized to access table cmdb_ci_service_auto","path":"/cs/ckb024-troubleshoot-user-is-unauthorized-to-access","children":[]},{"id":"ci_af9f1b9ab5a9fe804955c55a30d54b943a58c534a21aeb2f9591da59df1345fd","title":"Troubleshoot - Error 403 Forbidden when writing Manufacturer (core_company)","path":"/cs/ckb033-troubleshoot-error-403-forbidden-when-writi","children":[]},{"id":"ci_2c17f0f2394d740aabcbb1a1b565639fa7bc14c3007e5063d5bc050c790724ec","title":"Troubleshoot - Job errors with HMAC mismatch error","path":"/cs/ckb033-troubleshoot-job-errors-with-hmac-mismatch-","children":[]},{"id":"ci_eff0335327414ddca61dfc18a67de7b515eb0c1067c716833330ee895ad5e672","title":"Troubleshoot - CI Sync is creating multiple versions of Vendor names","path":"/cs/ckb036-troubleshoot-cisync-is-creating-multiple-ve","children":[]},{"id":"ci_9933024e4162a5eb23bd70a24dd334904107f67d5f75de8499b854effef2a620","title":"How-to - When I move a device to a status of “In Stock”, CI Sync updates the status back to “Active”","path":"/cs/ckb039-how-to-when-i-move-a-device-to-a-status-of-","children":[]},{"id":"ci_19e36e99c73f45cb5103fbe9a40b2f90f22d54c5ff24995bdfd34b57f8b9a92e","title":"How-to - Determine the hosting location of a ServiceNow instance","path":"/cs/ckb049-how-to-determine-the-hosting-location-of-a-","children":[]},{"id":"ci_f91466cf66ace312005b9d6b98a1aa6aea51e99b42e159977acda4b86701af24","title":"Troubleshoot - Virtual Machines are NOT flagged as \"Is Virtual\" in ServiceNow","path":"/cs/troubleshoot-virtual-machines-are-not-flagged-as-i","children":[]},{"id":"ci_eb3751eb789c42fc3caa7bcf0d972f97be896119e5fba5be28f08f6173199cd9","title":"How-to - Remediate duplicate CIs in ServiceNow","path":"/cs/how-to-remediate-duplicate-cis-in-servicenow","children":[]},{"id":"ci_c437a8b30909184e4e3508e248fae9dc0779de951d77be601d21f6d58bcfe0a6","title":"How-to - ServiceNow Deduplication Quick Start","path":"/cs/how-to-servicenow-deduplication-quick-start","children":[]},{"id":"ci_9b3e8acd7d6a8d914cd8e2133ac811fb971c41b493774bdfefc7fdbc16132f84","title":"FAQ - ServiceNow Asset Management with CI Sync","path":"/cs/faq-servicenow-asset-management-with-ci-sync","children":[]},{"id":"ci_f5ec13acf59bcd3e0a3663ce1ccbf28d7aaba18e62aa9d827b1f2f5209be6f43","title":"How-to - Install/Update the ServiceNow CMDB CI Class Models plug-in","path":"/cs/how-to-install-update-the-servicenow-cmdb-ci-class","children":[]},{"id":"ci_63a0e8a17c2ec47d7a904d036e3efbd689b0faf02a99f582bc9e8e48a9b063fc","title":"FAQ - What are the Minimum Specs for the CI Sync Multi-Source On-Prem Agent","path":"/cs/faq-what-are-the-minimum-specs-for-the-ci-sync-mul","children":[]},{"id":"ci_99e4ce7c798f361acec08e39c4c6e382473ffe6850d1f5c90f81c4e10cec2409","title":"How-to - Migrate an on-premise CI Sync Agent to another server","path":"/cs/how-to-migrate-an-on-premise-ci-sync-agent-to-anot","children":[]},{"id":"ci_d05244006b454069e327cc5845a1513f65f9f1bcf4dbf46fc892d16732f20401","title":"FAQ - What are the key differences between CI Sync and the Lansweeper ServiceGraph Connector","path":"/cs/faq-what-are-the-key-differences-between-ci-sync-a","children":[]},{"id":"ci_02b1ae18f0cf1a70ee0b952ed9c9794eedf2aa6413570ec0193cdb3178009fe4","title":"FAQ - Information required by Syncfish to provision a customer instance of CI Synchronizer","path":"/cs/how-to-information-required-by-syncfish-to-provisi","children":[]},{"id":"ci_8bceec20f615ad2cf71295b2c1120bfec57e55c82b78c5eab6e0a45b3659e564","title":"How-to - Assess the Success of a CI Synchronizer Trial","path":"/cs/how-to-assess-the-success-of-a-ci-synchronizer-tri","children":[]},{"id":"ci_2bb575f3f4df4cf9bfa042d08874c0bbd15df6655eea6d22ed0ad1b5292d9ad7","title":"FAQ - Overview of Virtual Machine Instance objects and Virtual Machine objects and the associated CIs","path":"/cs/faq-overview-of-virtual-machine-instance-objects-a","children":[]},{"id":"ci_46c2c239a2da95e1a9b314db7234b804953d5c1767bef101f16755c1608e3b89","title":"How-to - Monitor DB Performance using Query Store (non-Lansweeper source)","path":"/cs/how-to-monitor-db-performance-using-query-store","children":[]},{"id":"ci_076d93b2e86b20f45a5a33ed1b599309357347c4434a76193afead31409f73d0","title":"How-to - Monitor DB Performance using Query Store (Lansweeper source)","path":"/cs/how-to-monitor-db-performance-using-query-store-la","children":[]},{"id":"ci_d1232517d4a1e2a1523b2a8d95ed070ab284c1c2f3f537d21a192ab48ad33edd","title":"FAQ - What are the Top Tips when first synchronizing data to my non-PROD CMDB?","path":"/cs/faq-what-are-the-top-tips-when-first-synchronizi","children":[]},{"id":"ci_714e463a83fd411c5bc3da88d9aa07b0d1e572f1304822f321df615639b3fa23","title":"FAQ - Why did access tests start failing for my ServiceNow Test connection when they previously worked?","path":"/cs/faq-why-did-access-tests-start-failing-for-my-serv","children":[]},{"id":"ci_b636f041a6644d4a9ea1194c81c4850ba21c45a410963619ecfc900f5ffeae0c","title":"How-to - Debug a CI Sync Payload via REST API Explorer?","path":"/cs/how-to-debug-a-ci-sync-payload-via-rest-api-explorer","children":[]},{"id":"ci_a1581f2e76f9438e0a67d671b3d11896b6ad9c2a219a5b81f4f836593058f422","title":"How-to - Prevent Lansweeper from automatically Inactivating and/or Deleting Displays (Monitors) within Lansweeper","path":"/cs/how-to-prevent-lansweeper-from-automatically-inact","children":[]},{"id":"ci_baa8b597cbdb7434db88aed221f0511bc3559b3d3bcef625fa13adb6028c39fa","title":"Troubleshoot - Sync error, cannot resolve the SQL collation conflict","path":"/cs/troubleshoot-sync-error-cannot-resolve-the-sql-col","children":[]},{"id":"ci_ad134140c6f83dc564f3cc9433bd9c745cdd691f40a127036b9de9bf6d728f09","title":"How-to - Fix the \"Cannot alter the procedure sp_recCacheClear\" error when syncing","path":"/cs/how-to-fix-the-cannot-alter-the-procedure-sp_recca","children":[]},{"id":"ci_9ad9d6d9fbeabc4aec88adea1f10cf21f38ce03d00552c22478bdc3b4e9a686e","title":"FAQ - Overview of CI Sync Retire CI vs Delete CI Behaviour including Primary and Secondary Record Sets","path":"/cs/faq-overview-of-ci-sync-retire-ci-vs-delete-ci-behaviour-including-primary-and-secondary-record-sets","children":[]}]}]}]